There is reset and there is reset. Sometimes I notice users (in forums elsewhere as well) have trouble distinguishing between a reset and a hard reset, so here's a quickie. Normal/Soft reset This is like rebooting a computer. Simply press the reset button at the back and release. Hard reset (or after a firmware update or forgot router/AP password) This is like formatting your hard drive and reinstalling your operating system on your computer (well, not exactly) - everything goes back to factory defaults - the first time you switch it on. Press and hold the reset button, release only after holding for 30 seconds, ignoring all LED status during that time. The password reverts back to admin. See also http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=602.