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AdvancedTomato USB Share Missing Files / Samba

Discussion in 'Tomato Firmware' started by wholeeo, Feb 12, 2018.

  1. wholeeo

    wholeeo Network Newbie Member

    Good Morning All,

    I was hoping someone could help me out with the issue I'm having. I guess I will list my equipment first,

    • R6700 (Nighthawk AC1750) flashed to an R7000.
    • Latest AdvancedTomato Firmware
    • Seagate Expansion 8TB External HD USB 3.0 (STEB800100) / ExFat File system.
    • Nvidia Shield TV
    • First Gen FireTV stick
    • Win 10 PC
    So my external hard drive is connected to my network via the USB 3.0 port on the front of the router. Devices on my network access it via Samba. For some time now new files that are added to the drive via QBittorrent are not showing up on my PC via file explorer. The only way that I can see them is by right clicking on them in QBittorent and selecting open file location or via command prompt (dir). This issue was also happening on my Shield TV where I couldn't see the new files via Kodi/SPMC but oddly enough I could see them with the VLC app. However, by removing the share from the ShieldTV and re-adding it I fixed the problem and all programs can now see the files on the drive.

    This however isn't the case for my FireTV or PC which can't see the new files even if I perform the steps taken on the Shield TV. What is weird and leads me to believe the issue has something to do with my router is that when I connect the drive directly to my PC via USB I can see all the files on the drive. I plug back into the router and am missing a ton of files.

    Can anyone offer any guidance on what the issue could be and how to fix it. Thanks!
     
  2. Solace50

    Solace50 Connected Client Member

    Check the permissions on the directory
    Ensure the file explorer/clients are refreshing on new content, even windows will fail to do so sometimes
    Ensure the disk is not damaged and failing to perform the writes, flash drives have this behavior when faulty which sets a write protected mode

    I'm assuming windows is not updating the share in this case
     
  3. eibgrad

    eibgrad Network Guru Member

    Does refreshing the File Explorer display (F5) reveal the new files?
     
  4. wholeeo

    wholeeo Network Newbie Member

    The permissions look to be fine. I am assuming something is indeed not refreshing on the clients side. The same files that I cannot see on Windows do not appear on my FireTV via Kodi either. The HDD doesn't appear to be damaged since everything works just fine when accessing via my Shield TV. I'm really at a loss. The only thing I can think of is flashing my router over to Asus-Merlin or DD-WRT to see if the issues persist. Thanks for your response.

    Thanks for your response. No, refreshing file explorer does not reveal the new files. Only plugging the drive directly to my PC reveals them.
     
  5. Sean B.

    Sean B. LI Guru Member

    If you share the drive out from a PC instead, are you able to then see the files from the FireTV? Post screen shots of the USB and NAS->USB Support and File Sharing tabs from the routers web interface please.
     
  6. wholeeo

    wholeeo Network Newbie Member

    Thanks for being willing to help me but this weekend I went ahead and backed up the data on the external and changed it to NTFS. I had flashed my router over to Merlin's fw to see if it was a Tomato issue but came to the realization that Merlin's fw doesn't support ExFat after the fact.
     

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