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Also unable to connect to

Discussion in 'Cisco/Linksys Wireless Routers' started by doxtr111, Dec 25, 2004.

  1. doxtr111

    doxtr111 Network Guru Member

    Took me until today to figure out that my daughters computer with the wireless usb do dah has been unable to connect due to my router. For reasons known only to God and perhaps Comcast, I think my settings have changed. I connect fine but not her and I am unable to get to Have tried a reset without success. I'm new at this so what may seem easy to you is confusing to me. Appreciate any help.
  2. Esquire

    Esquire Mesquire Staff Member Member

    What is the IP address that has been assigned to your computer?

    Did you perform a hard reset or a soft reset? A hard reset removes all changes and restores the router to factory defaults, just like when you first took it home from the shop.

    Hard reset instructions. Note the factory/default password is admin.

    I usually remove all cables/connections from the router before doing this, then reconnect one computer to access and configure it. Good luck!

    BTW, did you enable any wireless encryption such as WEP/WPA to protect your WLAN and change the router's default password?
  3. doxtr111

    doxtr111 Network Guru Member

    Thanks for your response. As for the reset, I just held the reset button for 30+ seconds. I was wondering, since it's so simple, can't I just disconnect then uninstall the router, restart the computer and reinstall the router? The IP shows now as I will have to so some looking around to see what IP I had prior to this one. I will get back to you asap. I did a hard reset, but I'll look again re: diagnostic lights, etc. Also no encryption just used it outta the box-lol. Thanx for any/all help.
  4. doxtr111

    doxtr111 Network Guru Member

    OK. Back on Sept 28th I did a printout :

    Login type: Automatic config DHCP
    ip address:

    25 Dec it is:

    ip address:

    Since I can't go to the site to reconfigure and I did a hard reset w/o changes, what is my next step?

    BTW, running XP Home installed on a Dell 8300 P-4

    Just saw your questions. Comcast is broadband and the reset failed to change anything. LOL
  5. Esquire

    Esquire Mesquire Staff Member Member

    How did you manage to "uninstall/reinstall" the router :?:

    If the router reset properly your computer's LAN IP should read - the default auto IP assignment to the first computer being connected.

    Sorry, I'm not familiar with Comcast. What type of connection do they provide (cable, DSL, etc.)?
  6. Esquire

    Esquire Mesquire Staff Member Member

    Thanks. Yeah I know Comcast is broadband - just wondering what type of broadband it is. Is there a Comcast modem connected to the WAN/Internet port? Try disconnect everything physically before your hard reset. Your IP looks like more like a direct connection from Comcast than a LAN connection from your router.

    Launch Command Prompt on your XP and type IPCONFIG /ALL and see what the results can tell us.
  7. doxtr111

    doxtr111 Network Guru Member

    First let me say I'm grateful for your help. The ipconfig/all essentially shows todays settings which for the most part I wrote in earlier posts. These numbers are different from the printout I did back in Sept. The subnet masks and the default gateways are are also different. I keep doing the hard reset as instructed, but the IP, subnet, etc. do not revert back to the ones that the same router, same computer, same cable company displayed back in September. Weird.
  8. Esquire

    Esquire Mesquire Staff Member Member

    I still like to see your IPCONFIG /ALL results. It's not just the IP address info I'm after. IPCONFIG /ALL gives info on Subnet mask, Default gateway, DHCP server, DNS server, etc., which may help.

    How is your broadband connection connected physically to the router? Did you setup this router/network yourself? If not, who did?

    On a separate note, you mentioned in your first post that your daughter's computer has wireless. Is it able to detect the wireless connection from the router?

    BTW, shouldn't it be Christmas Day over there? You should be enjoying the holidays with your family instead of slaving away on this :wink:

    A belated Merry Christmas!
  9. Esquire

    Esquire Mesquire Staff Member Member

    PS. You also mentioned you uninstalled/reinstall the router? How did you do that? Did you simply unplug/reconnect the computer from the router?
  10. doxtr111

    doxtr111 Network Guru Member

    Yes, I did it myself..piece of cake. When I moved in, she already had broadband internet and since we are both users I thought it wise to buy a router one puter and a wireless usb for the other. I followed instructions that came with each and we were connected in no time. This saves us the expense of paying comcast an extra 45+ dollars a month for their home networking service. I set it up for infrastructre and did not enable any encryption. All was well until a few weeks ago when she complained of not being able to connect. I fiddled with her connection, also w/o success. Got busy and forgot about it until today. As I installed a new hard drive on her computer and xp pro and then went to set up her usb do dah, the connection wizzard or something FINALLY told me that it could not be started because " it is firewalled". So I made sure that neither computer had firewall working (u know, rule out easy stuff first) and then it hit me that it must have something to do with the router connected to my computer in my room. First thing I tried to access the site and for the first time was not able to connect. Just timed out. So all this is going on while I'm getting ready to go to Christmas dinner. Anyway, ip numbers in each catagory are different than back in Sept. I'll get those numbers to you asap. Also, when I talked about installing the router, guess I meant just hooking it up-lol. I'm over 60 so I just might hit the hay and work on it again tomorrow. Again thank you for your help..[/code]
  11. Esquire

    Esquire Mesquire Staff Member Member

    It is not prudent to leave your router unprotected these days. Did you at least change your router's default password to stop intruders from tempering with your router?
  12. doxtr111

    doxtr111 Network Guru Member

    Yes I did that.

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