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BEFSR41 v4.1 Dropped connections

Discussion in 'Cisco/Linksys Wireless Routers' started by digitaldorobo, Feb 14, 2007.

  1. digitaldorobo

    digitaldorobo LI Guru Member

    :thumbdown:

    Wow!

    My router was dropping constantly and randomly regardless of the programs and bandwidth being used e.g. only Microsoft Word yet it would drop every 2 mins.

    I have done ALOT of online research into this problem and see that the issue my router is having is not unique at all. I was very surprised at how much company I have out there. The SICK thing is that messages on forums for this router model (all four versions of it) date back at least two years.

    Linksys is very much aware of the dropped connection issue but no one mentioned it to me in ANY of the 10+ phone calls I had made over the last couple of weeks. Inefficiency and greed.

    Feb 11: I was told to reset the router for 30 secs. We did a bunch of other things, too.
    Feb 12: I called again. This time, they told me to reset it for 90 seconds and change the MTU to 1452
    Feb 13: I called again. This time: MTU 1456.
    Feb 13: I was then told there is nothing more this level of tech support can do. Thus, my case will be upgraded to a Senior level technician level 2 who will call me.
    Feb 14 level technician level 2 calls me 2x at wrong number
    Feb 14 I call customer service to AGAIN give my new phone number.
    Feb 14 20 mins later, level technician level 2 AGAIN calls me at wrong number.
    Feb 14: I call customer service, they still show my old number. I tell them AGAIN.

    In the meantime, my connection keeps dropping every few minutes.
     
  2. jeradc

    jeradc LI Guru Member

  3. mstombs

    mstombs Network Guru Member

    How does a wired router 'drop a connection'? Sounds like a bad network card, cable or router hardware. What has MS Word got to do with it? If its a problem with internet conenction, didn't they get you to bypass the router, connect directly to the Ethernet modem and check its not a problem with the modem or ISP connection?
     
  4. digitaldorobo

    digitaldorobo LI Guru Member

    "How does a wired router 'drop a connection'? Sounds like a bad network card, cable or router hardware. What has MS Word got to do with it? If its a problem with internet conenction, didn' they get you to bypass the router, connect directly to the Ethernet modem and check its not a problem with the modem or ISP connection?"

    A wired router drops connections--this model is famous for it.

    MS Word--please re-read my post. The context was that I was not overloading the computer or number of connections (e.g. no P2P bit torrent was going on in the background)

    I bypassed the router (that is a very basic step in diagnosing the router issue). It works fine with no router connected.

    This issue is the Linksys router.
     
  5. mstombs

    mstombs Network Guru Member

    I had a V2 for 4 years and never had the problem (and as far as I know it is still running after I sold it on a couple of years ago). Looks like Linksys have again made a hardware improvement (= cheaper for them) and killed their reputation by releasing a dog. I guess the router is actually crashing and rebooting giving the "network cable is unplugged" message? Hope you get a different version as a replacement. A long shot but have you tried a different power supply, this is one area I know Linksys have short-cut on me - my ADSL2MUE modem holds sync better with a 5V/2A supply (from an NSLU2) than with its supplied 5V/1A.
     
  6. digitaldorobo

    digitaldorobo LI Guru Member

    Hey

    If the replacement craps out on me like this one, I will definitely look into a different power supply.

    Thanks for the tip.

    cheers
     
  7. ]osh42O

    ]osh42O Guest

    He aint lyin

    Yeah, I just purchased a wire Linksys router and its a piece of **** just like he says. It gives me "Network cable is unplugged" about every 10 minutes. ****ing impossible to use any sort of text messaging program with this piece of ****. I am taking it back today right after I piss on it. :thumbdown:
     
  8. danielfukuda

    danielfukuda Guest

    Yes, WHOLE internet using this router have the SAME problem, just look here:

    http://forums.linksys.com/linksys/board/message?board.id=Wired_Routers&message.id=2232
    http://forums.linksys.com/linksys/board/message?board.id=Wired_Routers&message.id=6434
    http://forums.linksys.com/linksys/board/message?board.id=Wired_Routers&message.id=6422

    and so on... there are many started theards about this.
    When I had old fimware everything worked fine, version 1.00.23... anyone knows where I can find it? Pleas help! Im pissed off about this linksys
     
  9. Spooky_uk

    Spooky_uk LI Guru Member

    havin ghte problem here too. have dealt with linksys support before and it was the worst experience ever (to swap out a faulty wireless internet cam.)

    Anyone suggest another brand that has the same functionality but reliable?
     
  10. Caterpillar

    Caterpillar LI Guru Member

    I have this ***ing problem.
    An user on Linksys forum has the 2.03 beta firmware (that fixes the problem), but he doesn't want to share it with others:mad:

    I hope that the new firmware will be relased soon.
     
  11. Toxic

    Toxic Administrator Staff Member

    2.03 is only available for the BEFSR41 v4.2 NOT v4.1
     
  12. Caterpillar

    Caterpillar LI Guru Member

    I have the v4.2! Where can I find the 2.03?!
     
  13. Toxic

    Toxic Administrator Staff Member

    sorry to here about your problems, however. This site is slash-moan-dot.org

    I set this site up to try and help users with there problems in a professional and adult manner. if you want to moan go to linksys.com and do it there, you have posted a "free blog". why not complain to linksys. why not take legal action if you are so peeved off?

    All I suggest you moan elsewhere. Linksysinfo forums is not here to discuss linksys's tech support and wether or not it can help you issues.

    why do you think I setup this forum in the first place? (I don't need an answer on that)

    You post has been edited due its lack off helpful nature. I suggest you contact Linksys to complain and not off load you feelings here.

    ------

    now, to the rest of the users having problems, what firmware on your BEFSR41 v4.1 are you using at present? the latest beta for v4.0-v4.1 I can see is v1.0.4.09 firmware
     
  14. Toxic

    Toxic Administrator Staff Member

    you should see it on the site shortly, give me 5 mins to upload and setup the folder/description etc.
     
  15. Caterpillar

    Caterpillar LI Guru Member

    You are a great man!
     
  16. Toxic

    Toxic Administrator Staff Member

  17. Toxic

    Toxic Administrator Staff Member

    I'm not that good.... yet... :)
     
  18. Caterpillar

    Caterpillar LI Guru Member

    WORKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    You saved me!:givehug:

    Is there a donation link for this wonderful website?
     
  19. Toxic

    Toxic Administrator Staff Member

    I used to have a donation page yes. but I have since removed it. if you wish to make a donation then please donate via paypal : paypal@linksysinfo.org
     
  20. Caterpillar

    Caterpillar LI Guru Member

    done! ;)
     
  21. BlueRush

    BlueRush Guest

    :biggrin: I had firmware v2.00.02 and was getting the "network cable unplugged" message randomly as well. I downloaded the v.2.00.03 firmware and it hasn't come back since, except when you save settings in the router. I have MTU set to 1500 and enabled, and also have UPnP enabled. So far so good. Thanx a million!!!
     
  22. [riVen]

    [riVen] Guest

    I've been going crazy the past couple of weeks trying to solve this mystery. Firmware 2.00.03 seems to have fixed it completely (going well for over 2 hours now). Thanks a bunch for putting this up!
     

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