My router has flashing power light, and cannot be hard reset. Went to the linksys support site, and it tells me to update firmware and hard reset, but neither of it works. I tried updating firmware but it wouldn't let me do it, says no connection to server. But when I connect using this router, it doesn't have internet connection, because it's not working in the first place. What am I doing wrong? Or is it just simply broken. Please help.