Hi all, We've recently installed a new VOIP phone system in our office (Shoretel). Almost everything is working fine, except the following - we can't get the phones or the Shoretel switch to communicate with our LAN router (RV042). Here's the scenario: LAN: RV042 - DF = 192.168.101.253 It has multiple subnets enabled - the second subnet being 192.168.104.x Communication between any device (except the phones and voip switch) on the 192.168.101.x subnet and 192.168.104.x subnet is working fine. There is internet access to a server we have on that subnet, and I can also add my own laptop to that subnet without any issues. The issue: The voip phones and switch have 192.168.104.x addresses. They have 192.168.101.253 set as their default gateway (which is what I want as the RV042 is the only router, hence the multiple subnet setting). They can not ping the DF or anything on the 192.168.101.x subnet, but they can ping anything on the 192.168.104.x subnet. So, I'm confused. Any other device on the 104.x subnet will ping inside and outside just fine, it's just the phones and the voip switch that won't. I've spoken with our Shoretel support, and they're saying that the mac address of the RV042 isn't being broadcast back to the phones and the switch. Does anyone know of a setting on the RV042 that will allow this? I've searched high and low, and nothing so far. I've also enabled Telnet and gone in through the command line of the RV042 to try and add the mac address of one of the phones to it; still no dice. Thanks, let me know if you need more clarity. J.