Ok, I have the upload Qos set up for VoIP and it is working fine. Basically I have the IP address of the VoIP ATA set as the highest and set the upload speed to 90% of my max. However, I noticed the other day when I was downloading a large file that on my end of the call (download side) the quality was bad until I paused the download. This is where it gets tricky... My download speed is guaranteed at 1500 kbps but fluctuates up to 4 Mbps. I don't want to cap this in the Qos since it varies but would like to always make sure that the ATA gets at least 100kbps before the downloads get anything. I know download control in Qos is iffy at best since it is just dropping packets forcing the source to slow down but was just wondering if this was possible.