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Can't even connect to the router GUI...HELP!

Discussion in 'HyperWRT Firmware' started by scorpy, May 14, 2006.

  1. scorpy

    scorpy Network Guru Member

    Can anyone tell me why I'm experiencing intermittent internet drops...
    I've got 15c running now and it's been behaving well all day but about 30 minutes ago it started playing up again and what's even stranger is that when it does drop I can't even access the router GUI it just doesn't respond.
    The only way to get it working again is to reboot both my NTL modem and the router.Sometimes it works with just a pc reboot but doesn't last long.
    I've tried going back to thibor14(didn't have a problem when I first used it)but it still play's up.
    I've also checked for viruses,trojans and spyware and the pc is clean.
  2. mstombs

    mstombs Network Guru Member

    If your PC can't talk to the modem I suggest trying a different ethernet cable - maybe you have an intermittent fault/ loose wire?
  3. tonyp2020

    tonyp2020 Network Guru Member

    Scorpy, below is the contents of one of my posts about a similar problem i had. I am also on NTL, in my case i live on the Wirral in the UK.

    MStombs may be correct about using a different cable. Try it. I tried several and still got the same problems.

    I had a similar problem with both a netgear router and my current WRT54G router.
    The problem always seemed to be caused by my wired computer, and the wireless one worked fine until the wired computer was switched on. It would be OK for weeks then the problems would start again, router needing constant rebooting.

    The router setup/status pages would take ages to load on the wired computer or it would not be able to even find the router. Router worked OK via wireless computer.

    Suspected virus/spyware/firewall. Wiped HDU, reloaded software on wired computer, but problem would eventually return.

    To cut a long story short both computers are now wireless, even though the ex-wired computer is within 1 meter of the router.

    Very rare to have a problem now, and even if I lose the internet connection it is very easy to restore by re-booting everything.

    Seemed to be some sort of compatibility problem when using a wired connection. The only other thing I did was start using HyperwareWRT firmware, but the problems persisted until I went completely wireless.

  4. scorpy

    scorpy Network Guru Member

    Thanks for the replies guys.Much appreciated.
    I know the cable is okay as I've used it without fault for a couple of weeks when I directly connected to the modem and when I was running with Linksys offical firmware.
    Wireless...It is the same with my wireless pc's.They too drop out.
    So ,again, I know it's not a virus or the firewall that is causing it.
    The only thing I can think of is that I've set something wrong or not set something up on the router interface.

    I'm actually considering in returning back to the offical firmware as I never had this problem with it.But I don't want to give up these wonderful extras.
  5. mmisnan

    mmisnan Network Guru Member

    Have you tried clearing the NVRAM setting? Had many problem before and one forumner asked me to clear the NVRAM setting and resetting the router and everything goes well.
  6. scorpy

    scorpy Network Guru Member

    Yeah I've tried erasing nvram!

    Well I've jumped back to linksys original firmware,going to miss Thibor :( , so I'll see how that goes.
  7. mstombs

    mstombs Network Guru Member

    What ntl cable modem and what speed ntl connection do you have?

    I did see some problems on an ntl forum with 10Mbps service and some modems and a botched ntl modem firmware upgrade. If things work with wireless I suggest configuring the Hyperwrt upstream speed cap to a value you know is less that the modem upload cap. [but this doesn't explain why direct tothe modem seems to work] For the 10Mbps I use 480kbps with my Terayon TJ210 modem.
  8. scorpy

    scorpy Network Guru Member

    The only markings on the modem are "NTL Broadband"....nowt else!
    As for the speed it is a 10meg connection.

    Everything seems to be okay,touch wood,at the mo with the official firmware.Speed is a bit slower but not had any drops yet.

    I'll have to have a gander around the ntl forum.

    I miss thibor:cry:
  9. scorpy

    scorpy Network Guru Member

    Well after a good search and talking to other NTL users in my area I've found out that there have been problems with connection drops and slow browsing speeds....Thank f***for that! Something to do with the Headend to the outside world failing.

    Anyway NTL are,hopefully,gonna start rectifying the fault tomorrow.

    Fantatsic! Thibor is going back on the router at the weekend :clap:

    Still not sure what caused the problem with acccessing the router!
    Contemplating on doin a fresh os installation soon.I lnormally do a re-installation every six to eight months anyway and it's well overdue.

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