We have a RV042 at a remote site enabling up to ten laptops to access the internet via a Satellite link. We are not using the Dual WAN. There is no VPN tunnelling etc setup. All computers have no problems accessing the internet/e mail. Just today a new user has arrived and requires to access his work via the router using the CISCO VPN client on his laptop, as he had been doing at a local hotel in the morning with success. He has advised me that he cannot establish connection with his work through the RV042. I have not touched the default VPN settings. I am new to this and have had no problems with other routers with users having the same client software. In fact this guy used his machine via a BEFSR41 on another link successfully two days ago. Any ideas what i have not set????