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Computer cannot connect to router - since day 1

Discussion in 'Cisco/Linksys Wireless Routers' started by kuraijo, Sep 6, 2005.

  1. kuraijo

    kuraijo Network Guru Member

    Hello, I'm new here and haave been searching the forums as thoroughly as I could, but didn't find any solution that helps. You see, my router has never been working since day 1 - I haven't even set it up yet!

    I begin with my D-Link 500T ADSL modem connected to my PC. I follow the EasySetup guide, get the router properly connected to the modem, and after the LED check screen the installer attempts to detect my router, but after 9% progress an error screen pops up saying that the computer cannot connect to my router, and asks me to reset the router's settings by holding down the reset button for 5 seconds.

    I have tried most solutions. My connection is set to detect settings automatically. The modem works fine without the router, but once the router comes into the picture it stops working. Mine is a PPPoE connection, the installer can detect that but can't seem to connect to my router for some reason. The firmwares don't help because the router isn't even set up in the first place yet.

    Before getting the Linksys I tried this on a Belkin Wireless Router, with the same results. Anyone has any suggestion on what I should do next (apart from getting a refund?)
     
  2. kuraijo

    kuraijo Network Guru Member

    192.168.1.1

    Oh uh, another dumb question. How do you access 192.168.1.1?

    It sounded easy enough to me... go to IE and type "192.168.1.1", set it to never dial a connection, and it should appear. But it deosn't. And it keeps asking me to connect. When I try to go to the page it keeps asking me to connect or work offline. And I can't access it when working offline.

    Maybe it has something to do with the above problem?
     
  3. howardp6

    howardp6 Network Guru Member

    Exactly which DLink ASDL modem do you have? The latest is the DSL-504T, which contains a four port router and DHCP server and can do the PPOE connection. You can have it in bridge mode and have your computer handle the PPOE connection or the router you connect to the DLink handle the PPOE connection. The default IP address for the DLink is the same as the default local IP Address for the router. You have to change the local address of your router to and address of 192.168.1.X, where X is not 1 and is outside the range of the DHCP server, if enabled on your DLINK. If you want the DLink to handle everything connect the router to your computer with an ethernet cable and do not connect it to your DLink. Set your wired NIC to a static address of 192,168.1.3 the subnet mask to 255,255,255,0 and the gate way address to 192.168.1.1. Start your browser and type in 192.168.1.1 and click the arrow to the right of the address. You should ge the setup screen of the router and type the default password of "admin" without the quotes. Set the Internet Connection Type to "Automatic DHCP", change the Local Address of the router to 192.168.1.X, where X is not 1 and is outside the range of the DHCP server on your DLink and click the selection to disable the DHCP server on your router ans save your setting. You will lose connectivity to the router since it Lacl IP Address is now 192.168.1.2. After the router reboots, type in the address of the router of 192.168.1.2. You should be prompted for the password again and be on the setup page. On Advanced Routing Menu selection set the router to router and not Gateway and save your setting. Change the default password on the Administration Menu and save the setting. You will disconnect and reconnect and be prompted for the new password. On the Wireless change the SSID and channel and Wireless Network Mode to either G-Only, B-Only or Mixed and save your setting. You should set some type of encryption and save your setting. Disconnect the router, power it down and connect one of the LAN ports of your router to one of the LAN ports of your modem and power it up. Reset the TCP-IP setting of your wired NIC to get its address automatically. Try to connect to your router with your wireless NIC after configuring its SS-ID, channel and encryption to match the router.
     
  4. kuraijo

    kuraijo Network Guru Member

    I'm using the D-Link 500T, only has 1 Ethernet and 1 ADSL port.

    How exactly do you go to the router config page? I start up IE, type in "192.168.1.1" (without quotes) and a YahooSearch page pops up. I do it in offline mode and the page refuses to load. I have set IE to not dial a connection, and to not detect settings automatically. Anything else I need to set?
     
  5. kuraijo

    kuraijo Network Guru Member

    Works!

    Thanks, that helped alot. Working somewhat now, but when I set my wired NIC to get its IP address automatically, it doesn't seem to work. It keeps getting its IP address as 0.0.0.0, does this mena i have to configure a static IP? Obvious I'm a newbie to networking, so pls do explain anything that might seem obvious at first sight.
     
  6. auzroz

    auzroz Network Guru Member

    What operatinig system are you running?
     
  7. kuraijo

    kuraijo Network Guru Member

    XP.

    The modem still doesn't work, D-Link 500T runs on a PPPoE connection (ip address is not constant) so I put the wired NIC on autoconfig mode, but when i check ipconfig it displays the router IP (not the local IP) as 0.0.0.0, anyone has any idea how to make the router detect my modem ip address?
     
  8. auzroz

    auzroz Network Guru Member

    I am assuming that the link status lights are coming on and that XP has detected the connection. If this is the case. then try resetting the modem and the router.
    Also, are you sure you have connected your computer to your router with the apprpriate cable? To make sure that you have, look at the ends of the cable, the wiring scheme should look exactly alike, if there are two pairs that are switched, you have a crossover cable and that would be your problem, you should have a straight through cable for that connection (both ends are wired the same).. Have you tried connecting via wireless yet?
     
  9. kuraijo

    kuraijo Network Guru Member

    Nope, no crossovers. I can't connect wirelessly yet, since the wired connection hasn't even been set up yet - the router can't communicate with the modem. Is the problem in one of the settings? What are the settings you people usually tweak? MAC address, DHCP, any otehr settings I should try out first?
     
  10. howardp6

    howardp6 Network Guru Member

    There is no menu to setup a static address on the router, A static address can be setup on your wired NIC. You were correct in not having your internet connection dial, unless you are using a dial-pu modem or are using WINppoe to dial through your ADSL modem, You should have your internet connection detech its setting automatically. The cables should not matter since your router should be able to use a straight through or a cross over cable. The DLink 500-T indicated it was at the end of life cycle and it was only available outside of the US. The default IP-Address for the DSL500 is 192.168.0.1 and does not conflict with the Local address of your Linksys router, You should try setting a static address to your wired NIC again and set the IP address again to 192.168.1.3 with a subnet mask of 255.255.255.0 and a gateway address of 192.168.1.1. Try the 192.168.1.1 address again. The DLink 500 has a built in DHCP server and has NAT (i.e. Network Address Translation), I would set local address of your router to the 192.168.0.X range and follow the instruction I gave you before.
     

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