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First Hop Incorrect, should be the Linksys WRT54G

Discussion in 'Cisco/Linksys Wireless Routers' started by VortexSwirling, Feb 3, 2006.

  1. VortexSwirling

    VortexSwirling Network Guru Member

    I'm have a Linksys WRT54G v5 router and a Prestige 660ME-61 DSL modem. The WRT54G is running firmware v1.00.6 (this problem was happening with v1.00.4 as well).

    When I do a trace route the first hop is always reported as the destination. For example, from the XP command prompt...

    tracert www.yahoo.com

    Tracing route to www.yahoo.akadns.net [68.142.226.32]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms p1.www.re2.yahoo.com [68.142.226.32]
    2 1 ms 1 ms 1 ms 192.168.2.1
    3 41 ms 41 ms 41 ms xxxxxx.dhcp.sprint-hsd.net [xxxxxx]

    The first hop should be reported as 192.168.1.1 which is the address of the router. The second hop reports correctly as the DSL modem.

    This really plays havoc with my trace route mapping program! Since it happens there to, I suspect its just being reported wrong. Anybody have any ideas why its doing this?

    Note: I asked Linksys Support about this directly and I got some sort of pre-fab form about checking everything. Everything else works, I already know this. Told them so, but they've never responded since. The noive of 'em.
     
  2. VortexSwirling

    VortexSwirling Network Guru Member

    Hi,

    It looks like there may be no answer to this.

    Is there anyone who has the WRT54G v5 router running XP who can test tracert and see if it is doing the same thing for them?

    Thanks!
     
  3. Guyfromhe

    Guyfromhe Network Guru Member

    The V5 may not respond as a hop on the network even though it should... could be a bug, I don't have a V5 so I can't test it... It shouldn't be hurting anything so it really doesn't matter..
     
  4. VortexSwirling

    VortexSwirling Network Guru Member

    Hi Guyfromhe

    I saw someone elses tracelog from a WRT54G in which they had another question in a recent post. But the first hop in their trace was also the destination. They didn't say what version WRT54G they had.

    I wouldn't even have noticed this, but I use Neotrace. Yes it is ancient but I got it a long time ago and it has always worked. Now since I got the WRT54G the first hop plots at the destination which makes for a nonsense map.
     
  5. RcNorth

    RcNorth Network Guru Member

    I just tried tracert to www.yahoo.com with my WRT54G version 1, and it did correctly report the router as the first hop.

    I'm using dd-WRT firmware which may have something to do with it.

    I know that yours is a version 5, so my test doesn't really help alot. But maybe if others can try the same thing with a version 5 and a different firmware, the problem can be narrowed down to either the router or hopefully the firmware, as that can be changed out.
     
  6. VortexSwirling

    VortexSwirling Network Guru Member

    RcNorth,

    Actually, I think you did help. Now I'm pretty sure it is the Linksys firmware. It would be helpful if others could help narrow it down as you suggest, though.

    Unfortunately I have V5 so I can't try the dd-WRT firmware. At least the last time I checked...

    There was one other person who complained about this last December over in BroadbandReports. He said he noticed it as soon as he installed the router. No resolution ever came from it.


    Thanks for your info!
     
  7. Guyfromhe

    Guyfromhe Network Guru Member

    It's probably a V5 thing, Linksys re-wrote the code partially to accomodate the new OS so I wouldn't be suprised if something like that was missed in the firmware...
    The V5's can't run custom code due to the closed source and OS as well as limited ram, and I doubt they ever will.

    Having the internal IP of the router there still shouldn't affect your tracert at all... that would be how it would look if you were directly connected to the internet rather than going through a router...
     
  8. VortexSwirling

    VortexSwirling Network Guru Member

    I wish it was the internal IP of the router, though.

    Check the trace route above. It says the IP address of my router is Yahoo itself. My PC in in NJ, NeoTrace plots my router in San Hose, then its back to NJ.

    I'd really rather it not do that. I'm considering throwing this router out. This is nonsense. If it can't get this right who knows what else its screwing up.

    Good luck finding a V3 or before even on Ebay. The problem is trying to search on the version number.
     
  9. Guyfromhe

    Guyfromhe Network Guru Member

    oooh I didn't notice that, so the site your tracing to shows up as your gateway thats messed up... don't think theres much you can do about that until linksys fixes the bug...
     
  10. VortexSwirling

    VortexSwirling Network Guru Member

    Let me ask you all something.

    Am I causing confusion by saying First Hop instead of First Node?

    I've been in an email exchange with Linksys for the last week and all they keep doing is telling me to make sure I can ping the router and make sure there is no radio interference.

    They are driving me nutty.

    And what goofball made the decision to propritery on the firmware side when there was such a good thing going for them in 3rd party software? Software for nothing for goodness sake!
     
  11. Guyfromhe

    Guyfromhe Network Guru Member

    They did that cause it was cheaper to run VXWorks like all their other routers and cut the memory and flash down... they made the L series for modders though...
    You might want to try calling them but they may drive you just as nutty I don/t think it's anything their support people can help you with, it sounds like a bug, but most home users don't use traceroute so they never know or don't care if they do...

    Most people call it the first hop, but you can try calling it the first node....
     
  12. VortexSwirling

    VortexSwirling Network Guru Member

    I thought the L series was discontinued.

    I guess its a choice but since it is a WRT54G v4 that limits the firmware selection.

    I noticed LinksysInfo doesn't list that model under download section either. It might be helpful to list the firmwares that it can run.
     
  13. Guyfromhe

    Guyfromhe Network Guru Member

    I believe the L runs the same hardware as the V4, the V5 is the one that can't run linux.
     
  14. __spc__

    __spc__ Network Guru Member

    The 3MB FLASH limit can be overcome, e.g. witH D-WRT, by first FLASHing teh mini version of the f/w, THEN with the standard f/w.
     
  15. VortexSwirling

    VortexSwirling Network Guru Member

    The trace route bug isn't enough to buy another modem. The V5 does get to where I can't log in without a reset if I've used bittorrent for a while. I don't know whether I have to worry about that, though.
     
  16. Guyfromhe

    Guyfromhe Network Guru Member

    Linksys will probably eventually fix it
     
  17. vincentfox

    vincentfox Network Guru Member

    Yeah, file a bug report with that CRACK Linksys Support Team. I'm sure they'll get right on it.

    In the meanwhile consider if it's worth your time.

    You can call them and request a Linux-router as replacement, which works better.They do it for other people, don't be shy. Ask for anything other than a v5 router.
     
  18. Guyfromhe

    Guyfromhe Network Guru Member

    yeah those V5s sound like they were rolled out before they even tested them sheesh.
     
  19. VortexSwirling

    VortexSwirling Network Guru Member

    Will this be an exchange? I'm continually using it, so can it be a cross-ship? When you say call, where to you find the number for which to call them?

    This sounds interesting. I might do it!
     
  20. Guyfromhe

    Guyfromhe Network Guru Member

    I have never tried or done this but they will probably either straght exchange it or change you the difference to upgrade to the L version.
    I doubt they'll crosship though.
    i';d say call their main support # on their website.
     
  21. VortexSwirling

    VortexSwirling Network Guru Member

    Well, I tried to do it but the guy on the other end couldn't understand me. Once he asked me "what trace route was".

    Then I was put on hold for about 20 minutes. Occasionally the music would go off and and I would hear someone making "static noises" with their mouth.

    Eventually they did this and then hung up the phone.

    Now eventually I'd have to tell them I don't have the box. So how far do you think I could go with this? (Actually I gave the box to my bother who got this for me for Christmas so he could get the rebate).

    I need to get a hold of an empty v5 box. Then I can go down to Circuit City and just exchange it for an L or GS and be done with it.

    Linksys has become Dilbert.
     
  22. limesoft

    limesoft Network Guru Member

    yah, linksys support team craps
     
  23. VortexSwirling

    VortexSwirling Network Guru Member

    I've only ever been hung up on one other time and that was Microsoft. The nerve of these guys nowadays.
     
  24. vincentfox

    vincentfox Network Guru Member

    I highly recommend sending an email complaining about the poor service, to some email address on the Contact Us page. I think management will take notice if there are significant issues. It only takes a few minutes and you'll feel better.
     
  25. VortexSwirling

    VortexSwirling Network Guru Member

    I already sent a rather terse email saying I just wanted to arrange for an exchange plain and simple. I got kind of fired up. This morning it didn't matter so much. But when I make a call about something money was paid for, I don't expect such rude treatment no matter how incompetent they are.

    Now its the principle of it.
     
  26. Guyfromhe

    Guyfromhe Network Guru Member

    you could go to a store and buy another one and keep at it till you find a non v5 then return your v5 in the box, they'll never verify the SN or anything
     
  27. VortexSwirling

    VortexSwirling Network Guru Member

    Yeah, but there's no way I'm going to risk getting stuck with two V5's. Now if there was some indication on the outside of the box...

    In email Linksys told me their policy of exchange is only for the same model. So if I claimed the V5 was defective, they'd send me another V5. Gad.

    Has anyone gotten the word out to PC Mag or PC World on this? I'm not sure they'd publish it, but it they did, it would save a few more victims.
     
  28. RcNorth

    RcNorth Network Guru Member

  29. VortexSwirling

    VortexSwirling Network Guru Member

    Next time I'm in town I will check. I have my doubts that I will find any left by this time. Maybe Walmart has old stock. We shall see.
     

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