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graphics on WRT54GX4/WPC54GX4 setup wizards hosed on Win2k

Discussion in 'General Discussion' started by Anonymous, Jan 21, 2006.

  1. Anonymous

    Anonymous Guest

    I bought the WRX54GX4 router and WPC54GX4 wireless card yesterday. Neither setup wizard will run correctly on my Win2k laptop, which is running SP4 and latest OS patches.

    Problem is that there are no buttons on the screen which can be used to control the installation - the areas which are labelled "Next" or "User Guide" are not clickable. As a result, I get to a point in the installation where I simply cannot click *anything* to continue.

    On the WPC install, for example, I see two buttons labelled "Click to Setup", but only the one on the lower right of the screen is active. Neither the Exit nor User Guide buttons on the bottom of the screen are clickable.

    When I click the Setup button, get the license acceptance screen, and then try to accept the license, well, I don't have any OK button to press. I have to kill the setup process to get out using Task Manager.

    Downloaded latest setup package from LInksys which is the same as I have on my PC - doesn't fix the problem.

    Of course, it works fine on XP, but my laptop is Win2k for the moment, and not going to be upgraded for another month or so.

    I've called Linksys support and they are going to contact tech support in California for help on Monday. But in the meantime, I'm wondering if anyone has gotten past this. I could configure the router myself using the web interface, but I don't have any tricks up my sleeve to install the wireless driver and configuration s/w

    Thanks.
     
  2. Anonymous

    Anonymous Guest

    Set up problems

    Try Linksys.com. click on the support button. then tech support. click on Easy Answers. then click the Answer ID down button once and on line 12 should be answer # 2210. print these directions and follow them exactly. It got mine working after tech support told me to pick another model. I hope this helps :)
     

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