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Help needed with Wallwatcher / RV042 setup

Discussion in 'Cisco Small Business Routers and VPN Solutions' started by martin_nv, Apr 26, 2006.

  1. martin_nv

    martin_nv Network Guru Member

    I'm trying to get my RV042 to send info to the wallwatcher program setup on my PC, but wallwatcher just doesn't seem to be receiving anything. Here are the steps I've taken:

    Options / Router set to RV042
    "Lan addr" is the IP address of the RV042
    Bandwidth "Test SNMP" reports success

    System management/SNMP set to Enabled
    Send SNMP trap to: <ip addr of Wallwatcher computer>
    Log/System Log: Enable Syslog is checked
    Log/System Log: Syslog server set to <ip addr of WW computer>

    Most of the other settings are default. I guess one question is, which setting does the RV042 use to send info out? the "SNMP trap" or the "Syslog server" setting ??

    Any help would be appreciated, thanks.
  2. ed001

    ed001 Network Guru Member

    This may seem obvious, but have you checked to see if an (OS or 3rd party) software firewall is blocking the traffic. I believe the rv sends traffic over port 514.
    I pulled a bone head move once and spent an hour trying to get WW to work with a wrv54g. I had all the ports open in the OS firewall, the router was configured correctly with the right IP, everything was perfect except when I initally set up the WRV I went back to enable logging but didn't hit save so even though everything was configured properly the logging feature was not enabled.
    Sometimes it's something stupid you miss when you're just having a bad day.
  3. martin_nv

    martin_nv Network Guru Member

    I definately have the XP software firewall turned off. I've also tried another product called Link Logger and it also did not show any activity. I've installed Link Logger on another PC (also with XP firewall off), changed the RV042 Syslog Server to that pc and still no luck, so I'm thinking it is something on the RV042 that is wrong.

    One interesting thing, when either Wallwatcher or Linklogger is running, and I do a netstat -an, the following line shows up:

    UDP *:*

    When I disable them, the line disappears. So I guess it is listening on port 514 properly.

    If anyone else has any ideas I'd love to hear them!
  4. d__l

    d__l Network Guru Member

    There are two settings in the Wallwatcher router configuration for RV042. Did you try both or just the one specifically for RV042??
  5. YeOldeStonecat

    YeOldeStonecat Network Guru Member

    The machine wallwatcher is one...has a static IP so it's not changing all the time?
  6. martin_nv

    martin_nv Network Guru Member

    I went to Options, Router, and selected Linksys RV-042 in the drop down box for router. I also tried "Linksys RV/WRV (Most)" but it also isn't showing any activity.
    Yes, it does have a static IP. The router is, and the PC running WallWatcher is, I wonder if my network being in the 10.10.10.x range rather than the 192.168.x.y range might be the problem?

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