I am having problems installing this product. I get to the page where it says to put in my IP address and stuff, (this is after i have hooked up the router the way it says to) and i hit next. It gets to something about checking internet settings and its says something about it cant connect and says to turn off and on the power to the cable/dsl modem. I did that and it still wont work. I dont know what to do. i am wondering if i have the right IP adress and stuff becuase i had to get it after i connected the router. I use the command prompt with the command: ipconfig/all it showed: 22.214.171.124 or something like that. So i put that in and now it won't work. I know that My ip address is not that. Do i have to reconnect my modem without my router connected to get the right IP address or what? Ps before you ask yes, i am on another computer.