Hey everyone...its been awhile since I last visited. If you remember me from my previous challenges, we were having connection problems at our 'headquarters' keeping our vpn up and our connection at the same location dropped very frequently. Well, we finally broke down and put in a Cisco 1427 and our vpn has been up solid ever since. Now that we have that problem solved, we are noticing a few of our stores are having minor issues simply staying connected period. Not just to the vpn, but to their basic connection to the internet. We even have one store that had to get a replacement router due to the relay switch going out on the power button. The cause: restarting the router several times every day is not good for the power button. We now power cycle by unplugging and plugging back in. I thought the keep alive function in the ppoe settings was supposed to act as a self healing mechanism if the isp connection drops. Unfortunately, it doesnt. It seems we have to power cycle anytime SBC circuit drops, which seems odd if the keep alive is set. Any words of encouragement from the community???