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Issue with 120G Freecom Classic HD?

Discussion in 'Cisco/Linksys Network Storage Devices' started by Skotzmun, Jan 3, 2006.

  1. Skotzmun

    Skotzmun Network Guru Member

    Just received my NSLU2 today - :)

    Connected up with my Freecom Classic 120G HDD in Port 1, like the book says... although the disc span up at the right time, NSLU2 didn't even see the drive (no LED for disc 1) :(

    Spent an hour on the phone with Support (very helpful chaps), but even the latest firmware didn't make the disc visible. The suggested result, either a dodgy NSLU2, or a compatibility problem. 8O

    A mate lent me a little Western Digital disc to try out... the NSLU2 saw it without a complaint. Therefore, it looks horribly like a compatibility problem :cry:

    Anyone else been here and fixed it... or NOT fixed it for that matter? This is such a cool device I really want it to work for me.

    Thanks in advance

  2. Mujja

    Mujja Network Guru Member

    What happens if you unplug and plug the hard disk back in with both the NLSU2 and the hard disk turned on.

    Does the NLSU2 still not see the disk?
  3. Skotzmun

    Skotzmun Network Guru Member

    Just tried it, and it does NOT see the disc.

    There is no activity from either the DISC light on the NSLU2, or the Freecom HDD - that does not react like it normally does when plugged into a port.

    I've also tried power-cycling the HDD while it's connected to a powered up NSLU2... nada.

    I may cry.
  4. Skotzmun

    Skotzmun Network Guru Member

    Update of information

    (just in case there is anyone from Linksys out there who actually gives a rat's wossname about this problem, given the plethora of responses I have received from both here and the email help-desk (i.e. only the one above... from another user) :wallbang: )

    Have now updated to V2.3R63, have tried every combination of powering cycles I can think of, and still nothing.

    I take it therefore that this is indeed something billed as "not an important problem" by Linksys. Maybe a warning "Not compatible with Freecom Classic HDD" needs to be plastered all over the box, and indeed the review sections on the e-sites that sell it.

    Just a thought. I'd hate other people to have to go through the dissapointment I have. :sad:
  5. Skotzmun

    Skotzmun Network Guru Member

    Official Confirmation of INCOMPATIBILTY with Freecom

    Just got off the phone to Linksys support, and they have confirmed to me that currently the NSLU2 does NOT work with Freecom discs.

    So... it's official. Dammit. :sad: :sadbye: :sad:
  6. manc555

    manc555 Guest

    I am absolutely gutted.
    Just set up my NSLU2 today - flashed with latest firmware - all was looking promising. I added my Freecom Classic 160GB hard drive.......... I think you can guess what happened - not working with the slug.

    I've had a route around other sites and this link looks the most promising: http://www.nslu2-linux.org/wiki/HowTo/TroubleshootADriveMissingCondition

    It basically seems to be suggesting reformatting the Freecom to NTFS in windows xp then formatting again using the web interface. I'm going to give it a go at the weekend before I return the slug.
    Even if this works it is still annoying. I checked before buying that could be upgraded (new firmware) to work with my FAT32 drive as it is full of data. Now I am going to have to format my drive anyway with just a chance of it working anyway.
  7. Mar10

    Mar10 Guest

    I do face the same problem after I bought the NLSU2 and connect the Freecom Classic HD. I tried different formats, including NTFS as suggested in the last post, but the disk is never detected in the webinterface. Other possibilities (firmware upgrade, power on/off HDD when connected to the NLSU2): no result.

    My USB-stick can be seen, so I think there is a compatibilty problem between the Freecom HD and NLSU2. As expected, the Freecom website has no suggestions in this

    Any suggestions for a solution will be appreciated!
  8. d__l

    d__l Network Guru Member

    Sorry, but I don't think there is any solution other than to hope Linksys can fix this in a new firmware release or use a different brand USB HD

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