Discussion in 'Cisco Small Business Routers and VPN Solutions' started by sana, Feb 3, 2005.
Anybody knows anything about this?
So far, it's crap... They sent me a 2.7 meg file as opposed to the typical 4. something... I flashed it, and it hosed my router. However, using the bootloading trick, I was able to get 1.3.1 back on there with ease. (thanks, btw!) I notified linksys and hopefully those tech support clowns will email me the proper file... I'll let you know what's so special about it.
Here's my status with Linksys... I"m freakin pissed!!! :evil: :evil: :evil: :evil:
starting with the earliest emails(not to include my hours of phone support hold-time)
Dear Linksys Customer,
Thank you for contacting Linksys Technical Support.
Attached with this mail is the 1.3.6 beta firmware for the RV042. Before
upgrading the firmware, please bear in mind that the firmware is a BETA
version and is currently being tested. Linksys would not be liable should
any damage occur in your system. The firmware is not for distribution and
testing should be kept confidential. Any reproduction or distribution of
this firmware or any portion of it may result in severe civil and criminal
penalties, and will be prosecuted to the maximum extent possible under the
This file is in ZIP format, decompress this file on a new folder preferably
created on your desktop for easy access. Before you upgrade the firmware,
make sure you hard reset the router first.
You kids were supposed to send me the beta, of which I included.. however,
as you can see, it's about 2 megs shy of the proper size.
Please send me a proper file. I already deep-sixed my RV042 by flashing
that crap on there. Luckily, I know how to chop up a firmware file into an
image and flash it via the bootloader console. Thanks again for wasting my
Thank you for contacting Linksys Support, we apologize for any inconvenience. If you are still having problems using the beta firmware I suggest that you downgrade the firmware version of your RV042 into 1.3.1. You can download the firmware on linksys website http://www.linksys.com/download/firmware.asp?fwid=226 . I have checked your case number and I found out that you are having a problem on the load balancing feature of the router. Please try to adjust the Upstream and Downstream of the maximum bandwidth.
If you have further questions, please contact us at (800) 326-7114 or send us an eMail at email@example.com so that we may further assist you." Please use this phone number given as reference for future support calls.
Linksys â€“ A Division of Cisco Systems, Inc.
Senior Product Support Representative
And my latest email, which I think is kinda funny.
WTF? Did you even read my email? Whatâ€™s with you people? The firmware you sent me was bad, you asshats! I had to hack my own router to get 1.3.1 back on there. Try actually reading my email instead of treating me like Iâ€™m some sort of noobie. I, myself am a high level network engineer. Letâ€™s face it, your router sucks and me and my business have to suffer because you guys refuse to read my emails, put me on hold for a billion years, make me wait in a chat queue for 2 fricken hours just to be told that I should try back later. Thank you AGAIN for wasting my time. Itâ€™s been 3 days and I donâ€™t have an answer OR a solution. Look, just send me the proper firmware file. 1.3.6 thatâ€™s not hosed up. Oh yeah, Iâ€™m not the first person who hosed their router with that incomplete firmware file. Luckily, that person knew what to do to recover the hardware. Fix the firmware, and send it to me, quickly, I might add. Thereâ€™s no reason to have to wait 20 hours for an email when you guys seem to be up all hours of the night and day. Get it done.
What happened after reflashing the firmware? Diag light on my router started to flash and I can't seem to access the web utility. I could still ping the router though.
How did you do the bootloading trick? I might do that on my router as well and revive it! :cry:
try emailing the belgium or dutch tech support. they have before given me beta firmware where the UK didn't
i know how you feel but please be civil with them no support site likes to have angry clients they usually put you on ignore...
btw have you tried a PM to FCCYMIS
i think he may have it,
Too late, already bought myself a hotbrick and haven't been happier. Did everything I needed right out of the box.
if somebody can send me the lastest firmware?
my e-mail: firstname.lastname@example.org
If someone who has the latest "stable" firmware release for the RV042, please send it to me as well. I can be emailed at email@example.com
I just bought RV042, the original firmware was 1.2.3
and the RV042 web hangup when I try to config VPN tunnel
Please E-Mail me the lasted stable RV042 if you have
My E-Mail. firstname.lastname@example.org
I got the tech support guy at Linksys (had to wait until I got to level 2 tech support though) to email me the 1.3.6 firmware. I notice that there is now an option under 'Client to Gateway VPN' -> 'Group VPN' for the Remote Client Setup listed as 'Microsoft 2000/XP VPN Client'.
Has anyone had any luck with getting this to work? I've tried and have had no luck... here is the VPN log of the attempt....
Mar 9 11:50:00 2005 VPN Log Ignoring Vendor ID payload Type = [MS NT5 ISAKMPOAKLEY 00000004]
Mar 9 11:50:00 2005 VPN Log Ignoring Vendor ID payload Type = [FRAGMENTATION]
Mar 9 11:50:00 2005 VPN Log Ignoring Vendor ID payload Type = [draft-ietf-ipsec-nat-t-ike-02_n]
Mar 9 11:50:00 2005 VPN Log Ignoring Vendor ID payload [26244d38eddb61b3...]
Mar 9 11:50:00 2005 VPN Log [Tunnel Negotiation Info] <<< Responder Received Main Mode 1st packet
Mar 9 11:50:00 2005 VPN Log Create a temporary connection for incoming Microsoft VPN Client negotiation packet.
Mar 9 11:50:00 2005 VPN Log Responding to Main Mode from unknown peer 192.168.5.100
Mar 9 11:50:00 2005 VPN Log [Tunnel Negotiation Info] >>> Responder Send Main Mode 2nd packet
Mar 9 11:50:00 2005 VPN Log [Tunnel Negotiation Info] <<< Responder Received Main Mode 3rd packet
Mar 9 11:50:00 2005 VPN Log [Tunnel Negotiation Info] >>> Responder send Main Mode 4th packet
Mar 9 11:50:00 2005 VPN Log [Tunnel Negotiation Info] <<< Responder Received Main Mode 5th packet
Mar 9 11:50:00 2005 VPN Log Main mode peer ID is ID_IPV4_ADDR: '192.168.5.100'
Mar 9 11:50:00 2005 VPN Log [Tunnel Negotiation Info] >>> Responder Send Main Mode 6th packet
Mar 9 11:50:00 2005 VPN Log [Tunnel Negotiation Info] Main Mode Phase 1 SA Established
Mar 9 11:50:00 2005 VPN Log [Tunnel Negotiation Info] Initiator Cookies = e037 41a2 ad5f 7b4b
Mar 9 11:50:00 2005 VPN Log [Tunnel Negotiation Info] Responder Cookies = 428b 4e1c 8acc 19a6
Mar 9 11:50:00 2005 VPN Log [Tunnel Negotiation Info] <<< Responder Received Quick Mode 1st packet
Mar 9 11:50:00 2005 VPN Log Cannot respond to IPsec SA request because no connection is known for 188.8.131.52:17/1701...192.168.5.100[email@example.com]:17/1701
Mar 9 11:50:01 2005 VPN Log Quick Mode I1 message is unacceptable because it uses a previously used Message ID 0xbf492277 (perhaps this is a duplicated packet)
Mar 9 11:50:07 2005 VPN Log Quick Mode I1 message is unacceptable because it uses a previously used Message ID 0xbf492277 (perhaps this is a duplicated packet)
Mar 9 11:50:15 2005 VPN Log Quick Mode I1 message is unacceptable because it uses a previously used Message ID 0xbf492277 (perhaps this is a duplicated packet)
Mar 9 11:51:03 2005 VPN Log received Delete SA payload: deleting ISAKMP State #11
Does any of this make sense to anyone? I understand that 1.3.6 is still BETA so maybe the MS VPN Client hasn't been fully implemented?
Falshing the bootloader...
I think I just hosed my rv042 by upgrading the firmware. How do you "I know how to chop up a firmware file into an image and flash it via the bootloader console. "
Thanks for your help
I have had a great deal of difficulty with an RV042 and various VPN connections. I have BellSouth DSL with a Westell modem in bridged ethernet mode. With firmware 1.3.1 not only could I not set up an inbound VPN tunnel to the RV042, it would not even allow VPN pass-through to work, despite having pass-through enabled.
Further, the unit would not respond to a ping, even though "Block WAN Requests" was disabled. Oddly enough, the unit otherwise worked well. (My DSL connection was quite solid.)
Linksys technical support sent me firmware 1.3.3, and 1.3.6, and neither did a thing. Finally they sent me 184.108.40.206 and that has solved all my problems. Everything seems to work as advertised now. If you are having problems with an RV042 I recommend this firmware version.
I read on another forum about the 082 has a tab for VPN Clients where you can create user names and passwords? Is this true?> My 042 does not have this tab. I downloaded QuickVPN but this didn't help any, perhaps this new firmware might? I was just about to flash with 1.3.6 before reading this!
What are the newest additions for the rv042. I have a Rv016 and want to know what they're adding in the near future. I see on their ftp site they're working on 2.0.6 for the RV016 but there is no documentation i could find.