I regularly check my equipment firmware and whilst checking for updates SPA9000 firmware on the Linksys website about a week ago I noticed that there was no firmware to download. If fact there was not firmware option. I left this for a week, but no change. So I decided to try to contact Linksys and inform them about the missing firmware. What a waste of time. I tried the live chat option. They informed me that they do not support the spa9000 and that I should contact my VoIP reseller. I have not problems, I was only trying to point out a problem.