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NAS200 not working.

Discussion in 'Cisco/Linksys Network Storage Devices' started by diegus, Feb 17, 2010.

  1. diegus

    diegus LI Guru Member

    hello, I installed the jac4 firmware from the update firmware section inside the nas200, after that, it is not working, I can not access from the http nor FTP. The power led is blinking from green to orange. I need the data inside!! any way to downgrade to the original firmware??? Thanks!!!!
    NAS200
    Linksys Network Storage System with 2 Bays (NAS200)
  2. jac_goudsmit

    jac_goudsmit Super Moderator Staff Member Member

    Is the power LED the only light that's blinking? Are the other LEDs in their normal state (ethernet on, disk LEDs on, others off)?

    ===Jac
  3. diegus

    diegus LI Guru Member

    the power led is the only that is blinking, ethernet, act disk 1 & 2 and usb 1 & 2 are lit. (I do not have any disk installed) The only thing I need is the data in the HDD. Any way to recover it instead of using the NAS????
  4. jac_goudsmit

    jac_goudsmit Super Moderator Staff Member Member

    I think your unit may be in manufacturing mode, waiting for you to send either the firmware or the MAC address. Normally this shouldn't happen when you update the firmware from the web GUI. It's possible to fix this but it will take some time to figure it out. I will be happy to help you if you want, but you make it sound as if you're in a hurry to get to your data.

    To get to your data fast, connect the drive(s) to a Linux system. If you were using RAID0 or JBOD mode, you will need both disks; if you were using RAID1 or Separate Disks, you can connect the disks one by one. If you were using Journaled file system your Linux system needs to support XFS; if you were using non-journaled your Linux needs to support ext2. I believe there is an Ubuntu Live that you can download and burn to a DVD or CD-ROM and boot from, that will let you access the drives. You will see three partitions on each drive, the first one contains your data, the second one contains configuration files which you can ignore, and the third one is a swap partition.

    Good luck!

    ===Jac
  5. diegus

    diegus LI Guru Member

    any way to make it work again? because I do not have linux. I use windows...
  6. jac_goudsmit

    jac_goudsmit Super Moderator Staff Member Member

    First of all, if the NAS is still under warranty, take it back to the store.

    Unfortunately without Linux it's difficult to fix this problem. When the NAS is in factory mode, the boot loader stops and waits for the firmware to be sent over the network. There is a program to send the firmware over the network, called Sercomm Firmware Updater for Windows but this is hard to find (it's only supposed to be available to OEMs) and it's not guaranteed to work with the NAS200. I've never seen it.

    The NSLU2 project (www.nslu2-linux.org) produced a similar command-line tool for Linux called Upslug, which can be used with the NAS200 as well (I verified this myself). You have to use the -f (force) option because it doesn't like the signature in the file. However this is only available for Linux, the source code doesn't compile under Windows. There also is an upslug2 program but this is also only available for Linux.

    Actually I tried to find the source code for Upslug just now because I wanted to try and compile it under Windows and be reminded why that was impossible, and I couldn't find it. The Sourceforge link on the nslu2-linux.org website is dead.

    Either way, the fact that your firmware upgrade was unsuccessful MIGHT indicate that the Flash rom in your unit MAY be bad so even if you can find the upslug program and run it correctly (always use -u (lower case), don't use -U (upper case) or it will brick your NAS even further), it's possible that it still won't work.

    Either way, as I said it should be easy to recover your data if you download a Linux Live CD or DVD and boot from it while the hard disk from the NAS is connected. Maybe this is your chance to get familiar with Linux?

    ===Jac

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