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Newbie connection problem

Discussion in 'Networking Issues' started by pkgirl, Jan 3, 2006.

  1. pkgirl

    pkgirl Network Guru Member

    Hi all, I can't understand why when I connected my new Linksys Wireless-G 2.4Ghz 802.11g to my speadstream 5360 modem(from sbc Yahoo) I can not get internet connection. I have tried to turn off windows XP firewall on both computers and windows puts it back on. I am so frustrated!!! I just bought a dell and my grand daughter has my old computer both with windows XP OS. Should I give up or get a different internet provider or a different dsl modem? Hire the geek squad? :help:
  2. Couledouce

    Couledouce Network Guru Member

    Can you get the modem working and access to the net directly without your router? I assume your router is a WRT54 something, it would be good to know the product name of the router and the client interface on your PC.

    Tell us a little more...
  3. pkgirl

    pkgirl Network Guru Member


    Yes ,i can get a direct connection to the internet that is what puzzels me. The router is a Linksys wireless-G with 4 ports and 2.4GHz. The other computer has the ethernet wireless-G 2.4GHz pci adapter installed on it. The equipment works fine. The internet connection will not work on either computer when everything is hooked up?????
  4. pkgirl

    pkgirl Network Guru Member

    I am not exactly sure what you mean by a client interface.

    Thank you for your response and assistance Couledouce :)
  5. DBruceM2

    DBruceM2 Network Guru Member

    Does SBCYahoo provide you a static or dynamic IP?

    If static, is all of your IP/DNS info entered properly into the router?

    If dynamic, is your router able to successfully release and renew it's IP from SBC?

    Does SBC only allow a particular MAC address to pull an IP? If so, you may have to clone the router's MAC to the MAC of the PC that works when connected directly to the Speedstream modem.

    Are either of your workstations able to obtain a DHCP address from the linksys? Just because Windows says "connected" it doesn't mean that you're really connected. It may only be seeing the fact that you have your computer plugged into something.

    All of this can be done from the router's interface. Open your browser and type in the addres (by default) to access this menu.

    If your router is pulling a correct IP/DNS servers, and your workstations appear to have valid IPs from the router, then try some pings and traceroutes to see where the connection is dying.
    Good luck.

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