Yesterday, I installed a refurbished E4200 according to Cisco’s directions on my home office computer. I then updated the unit’s firmware to Cisco’s 1.0.05 (build 7). All that went smoothly. About 30 minutes later, I installed Shibby’s latest for that model (tomato-E4200USB-NVRAM60K-1.28.RT-N5x-MIPSR2-114-AIO.bin). That install went smoothly. As part of the install I gave the two bands separate names. Let’s call one (SSID)2.4 and the other (SSID)5.0. Here’s where it seems a problem exists. The wireless connection list on my laptop, my daughter’s tablet and my wife’s and my cell phones all see and easily connect to (SSID)2.4 but none offer an option to connect to (SSID)5.0. In fact, my phone (HTC VIVID) does include (SSID)5.0 in the list but says “Out of Range” even though I was holding it approximately 30-inches from the E4200. All the wireless items I’m trying to connect were purchased within the past year and show 802.11 b/g/n in the Wi-Fi specifications. I contemplated performing a 30-30-30 and reflashing with the same Shibby file but didn’t know if that would brick the modem. Reaching out to this group first seemed a wiser course of action. I’m as green as grass on modems, LANs, WANs and the rest. It seems that I should share other information so you can help me but I don’t know enough to gauge what is important. I appreciate your help troubleshooting and correcting this problem.