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No more email support

Discussion in 'General Discussion' started by aland, Dec 14, 2012.

  1. aland

    aland Serious Server Member

    Your page http://www.linksysinfo.org/index.php?threads/linksys-technical-support-contacts.15841/ needs to be updated to reflect the fact that email support is no longer available. The link provided for America allowed you to fill out your name, problem, attach docs, etc, only to announce when you hit the "submit" button that email support is no longer available.
    I tried also using the email address for UK support (support.uk@linksys.com) and got an automated reply that email support " is being discontinued"
    On line chat was a dismal and totally unhelpful experience and I will post a new thread regarding my problem with the AE1200's inability to stay connected for more than ten minutes.
     
  2. Toxic

    Toxic Administrator Staff Member

    Sorry but that post is 6 years old. I am not going to update threads that are so out of date.

    This site was setup in 2004 since linksys.com had very little support or any forums at all. Our site has nearly 60,000 topics and over 200,000 posts. It would be impossible to update each post as it goes out of date.

    Sent from my GT-I9100 using Tapatalk 2
     
  3. aland

    aland Serious Server Member

    Thanks for your quick reply, Toxic. I hadn't realized at the time that the page I referred to was actually just a post --- I'd mistakenly assumed it was like a current reference page . . .
    Thanks again.
     

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