PC freezes when installing WMP54GS

Discussion in 'Other Linksys Equipment' started by darien95, Jul 14, 2008.

  1. darien95

    darien95 Addicted to LI Member

    I have a Pentium 3, 733 mhz, 384 RAM, running Windows XP SP2 with the latest BIOS that I'm trying to get working with my WMP54GS card. It freezes after or during the time I'm installing the drivers for it. Sometimes it'll even freeze on the Windows XP startup screen when I have the drivers for the card installed. It does this even after a format and fresh install of Windows. It won't freeze if I turn off Linksys wireless software quick enough and switch to Windows XP WIreless utility, but then I get the error saying it can't find any networks and to make sure the wireless switch is turned on. It's a desktop so there is no wireless switch to turn on.

    The same WMP54GS wireless card works fine when I install it in another computer of mine and they both sit in the same place. This one's a Pentium 3, 498 mhz, 384 RAM, running Windows XP SP2.

    I recently tried installing the broadcom drivers from this forum and the PC freezes during the installation. Then when I start the PC back up it has a yellow exclamation mark error on it in the Device Manager. I've also tried using the broadcom utility while having Linksys default drivers installed and I get an error saying the wireless radio isn't on, similar to the error I get with Windows XP Wireless utility about the wireless switch being turned off. I had also formatted and reinstalled Windows XP SP2 before installing the broadcom drivers.

    Of course the broadcom drivers and utility worked fine both ways on the computer the card was already working with.
  2. Esquire

    Esquire Mesquire Staff Member Member

    Could be a driver or hardware conflict.

    Does your BIOS report any error on POST? (e.g., IRQ conflict)

    Are you able to boot completely to Windows and operate as normal after initial boot after adding the adapter? (before installing driver)

    Try not to install any utility, just the Linksys driver alone so as to let XP's own wireless management take control completely and see what happens.

    Also, try a different PCI slot if a free one is available.
  3. darien95

    darien95 Addicted to LI Member

    I haven't noticed any BIOS errors being reported. And yes, everything works fine before I install the driver for the adapter. It's one I install a driver that it will freeze my PC and sometimes freeze when loading Windows after that. I have tried disabling the Linksys wireless utilty. When I use the Windows XP wireless utility, the PC won't freeze, but it won't find any wireless networks. Also, I've tried all the PCI slots and there's no difference.
  4. Esquire

    Esquire Mesquire Staff Member Member

    Disabling the utility may not bring WZC into action. After disabling the utility, go to Control Panel > Administrative Tools > Services, and make sure Wireless Zero Configuration service is running.
  5. darien95

    darien95 Addicted to LI Member

    I checked and the Wireless Zero Configuration was already running. It was set to automatic startup. I stopped it and restarted it and I still couldn't find any wireless networks using Windows XP's utility. I just got the error message that no wireless networks can be found and to check if your wireless switch is turned on. It isn't a laptop though.
  6. Esquire

    Esquire Mesquire Staff Member Member

    open Device Manager, expand the Network Adapters category, double click your WMP54G entry, click the Advanced tab and make sure the Radio setting is set to Enabled (if setting is available)
  7. darien95

    darien95 Addicted to LI Member

    I just checked and the radio option was there and it was already enabled. Still couldn't find any wirelss networks. I'm guessing the motherboard just isn't compatible with the WMP54GS, so I have purchased a Zonet 802.11g 54Mbps Wireless USB2.0 Adapter (ZEW2500P) from eBay and I'll be using that instead. Thanks for your help.
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