QuickVPN to RVS4000 unable to access Gigabit resources

Discussion in 'Cisco Small Business Routers and VPN Solutions' started by thebeck, Sep 12, 2008.

  1. thebeck

    thebeck LI Guru Member

    I have successfully set up my RVS4000 for VPN access using the Linksys QuickVPN software. When I VPN into my network from outside, I am able to access all the resources connected to the router that are running on 100 MBit. Unfortunately, I cannot connect to my one Gigabit resource, which happens to be a NAS (my backup disk drive). Any thoughts as to why this is happening?

    Here's some more details:

    My network has two 100 MBit devices connected and one Gigabit device connected to the router. While inside my network, I can connect/ping all devices. The NAS works wonderfully on the Gigabit connection. As described above, when I am outside my network, I can VPN in, but can only access the 100 MBit devices. I cannot access the NAS over VPN. I even tried moving the NAS to different ports on the router, but no luck thinking it was a hardware issue.

    At first glance, I was thinking this is a hardware issue, but I am thinking it is more of a software issue as I test more combination's of plugging the NAS into different ports on the router.

    Firmware: 1.2.10
    QuickVPN: 1.2.11 running on Windows XP SP3 (no Windows Firewall)

    Please let me know if anyone else is having this issue, too.
  2. DocLarge

    DocLarge Super Moderator Staff Member Member

    Does your NAS require a username/password combination for access or should it just open as a share?

  3. thebeck

    thebeck LI Guru Member

    After some additional testing on my end, it looks like this is user error. I decided to upgrade the firmware on my NAS (thinking that would solve it) and in the process noticed that there was a typo in the IP Address's gateway on the NAS. I fixed the typo and immediately went next to door to my freind's place to use my QuickVPN over his broadband connection. And voilà. I could access the NAS over QuickVPN. I then proceeded with the NAS firmware upgrade, did some retesting, and everything continues to work.

    Lesson learned.... If you can ping/use the device on the local network, but not over QuickVPN, there is a likelihood that the return packets are not being sent to the correct gateway; therefore better check the IP Address's gateway setting.
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