I need the password reset on the router. I am trying to set up the router to accept a Slingcatcher that is in a remote location. I was on the phone with the helpdesk in the Phillipines for 1 1/2 hrs the other day and they eventually told me that they were able to set up the router without the need of a password and it should now work. NOT! The Slingcatcher still cannot connect. Has anyone else experienced the inability to reset a password on the router and if so what did you do.