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RV016 Config Help Needed + VONAGE Help

Discussion in 'Cisco Small Business Routers and VPN Solutions' started by Quijy, Jul 18, 2007.

  1. Quijy

    Quijy LI Guru Member

    I have just purchased a RV016 to handle two WANs. Basically wanted backup should I lose my primary. I have just a few config questions that are making me nuts.

    One: how to config Vonage with a PAP2 adapter to work thru this router. I have read and followed the tutorial listed on the site but that made it worse. Now I know this is just a config issue that needs to be resolved and I need to know what I am doing wrong. I have opened the four UDP port ranges needed in the firewall, added them to the forwarding list as well. it is still not working. 90% of the time if the lines ring and I answer I have no RX or TX audio. 70% of the time if I dial out, digits go thru, I hear one ring then no RX or TX audio.

    Some of the things I have tried, opening the ports as rules in the firewall tab, setup per the tutorial. I have had the best results by adding another set of open ports but TCP added to the UDP ports, this seems to work most of the time. I have also tried protocol binding to one WAN. So what do I try next or what am I missing.

    Second: my network is mostly static IP, so I have DNS listed in each machine. All of my wireless devices and two wired devices are on DHCP. They work most of the time but if there is not continuous activity the connections die. They show connected to the network but no traffic moves outside the local LAN. Inside the local LAN is fine.

    Third: HTTPS, i cannot seem to sign in to many of my web sites that require an SSL connection. I have been reading and this seems to be somewhat of a problem when sharing the WANs, should I protocol bid HTTPS to one WAN?
     
  2. Toxic

    Toxic Administrator Staff Member

    you say you want a backup wan, but it sounds like you have it set for Dual WAN. ie both wans active all the time,

    can you confirm you have Dual WAn setup for Smart Link Backup and not Load Balancing?
     
  3. Quijy

    Quijy LI Guru Member

    I am running dual wan mode, because that seemed to be the default and only way to run the RV016. Other than disablinging a WAN I do not recall anything being said in the instructions or in the config settings about Smart Link Backup. I am open to running dual WAN if I can make things work properly with VOANGE.

    I think I have resolved the second item by adding DNS to the DHCP tab, i noted when I turn the DHCP on the DNS server entries appear lower half of the page and (required) is noted by the entries but not on the instructions, it states it is optional. Since adding DNS here looks like the problem has been resolved.
     
  4. Toxic

    Toxic Administrator Staff Member

  5. Toxic

    Toxic Administrator Staff Member

    if you use loadbalancing mode you HAVE to protocol bind HTTPS to a WAN and Protocol BIND ALL from the Vonage IP to the WAN you want.

    if you use smartlink backup then ALL services use WAN1. if WAN1 dies, WAN2 takes over. choice is yours. make sure you have updated firmware.
     
  6. Quijy

    Quijy LI Guru Member

    Ok just looked per the screen shot, I do not have the choice "Smart Link Backup". Seems the only choices I have are Intelligent Balancer (Auto Mode) & IP Group (By Users). Looks like this router must now be run in load balance mod. I think that is due to the multi WAN capability of having 7 WANs. I have software 2.0.17 which seems to be the latest from Linksys. What other suggestions or info needed?
     
  7. Toxic

    Toxic Administrator Staff Member

    ahh excuse me. yep you have the rv016... my bad. then as i suggested first of all give the PAP2 a Static DHCP IP Address from the RV016. then protocol bind ALL from the PAP2 IP address using the WAN1. same with the https protocol.

    btw have a look at page 49 of your userguide.
     
  8. Quijy

    Quijy LI Guru Member

    Tha PAP has a static IP on it, only wireless devices are DHCP. Right now I have the following ports open for Vonage, 5060~5061, 69~69, 53~53 and 10000~20000 all UDP, they are in the port forwarding table, protocol bound to WAN1 table and opened the firewall for these ports. but vonage still is not working correctly. I just checked and noticed there are some changes per the three sources I have concerning the UDP pots to be opened. Some of the ranges do not match. Anyone know of the specific ports to open or what is best to open? Any other suggestions to get Vonage working in this baby?
     
  9. Toxic

    Toxic Administrator Staff Member

    I never port forwarded ANY ports for my PAP2 when I had my RV042 as my gateway. forwarding ports to the PAP2 means it is a SERVER which it is not. the PAP2 is a Client. I have never had to port forward at all to my PAP2. its now behind a Cisco ASA5505 and it works just fine.

    can you set the "IP Group (By Users)" = PAP2 IP to use one WAN and one WAN only?
     
  10. Quijy

    Quijy LI Guru Member

    Dah, this is a real router, not a toy like I had before. It never occured to me to remove the forwarding. I will try that. That make the vonage bandwidth config sheet make more sense.
     
  11. Toxic

    Toxic Administrator Staff Member

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