Okay . . . perhaps I'm just an idiot in charge of networking (which is very possible!!), but this isn't making any sense. We've been installing RV016s for the past year in our jobs, and all have worked fine. Lately, the last two we've installed, they work for a little bit, then someone else hops onto the network, and the next thing we know - we're getting a call saying they cannot get out onto the web. So - we're over there, trying to fix / troubleshoot the problem. When a single computer is plugged into the modem, we can get onto the internet. Once we hook up the router to the modem, nothing. We're doing VERY basic networks, nothing fancy. The router doesn't get any IP address, and we've tried everything from multiple reboots, just letting things sit powered off for a little bit, mac address cloning, all sorts of stuff. I'm going to try and get my boss to send me to some networking classes, but until then, I'm lost. Any tips, pointers, suggestions would be greatly appreciated.