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RV042 Can't consistently connect with QuickVPN or PPTP

Discussion in 'Cisco Small Business Routers and VPN Solutions' started by jiminica, Oct 27, 2006.

  1. jiminica

    jiminica Network Guru Member

    I'm set up the RV042 on a static DSL line to receive QuickVPN connections and PPTP. I have never been able to connect using QuickVPN during the day. I get to the "verifying network" and then get the response that the "remote gateway is not responding". When I check the logs, it shows a policy violation.

    But I am consistently able to connect after 11:30pm. up until 6:00 a.m. Don't know why.

    Also I tried to use the VPN client in Windows XP to connect to the PPTP it doesn't work. I get the error unable to get a response from the remote gateway. I've even tried the group policy for XP with no avail.

    This should be easy as pie, but for some reason it is not. I need some help, quickly.

    By the way the client firewall is disabled.

  2. DocLarge

    DocLarge Super Moderator Staff Member Member

    It almost appears as if there's an access policy in effect somewhere...

    What are the exact locations of the router and the client who's trying to use the computer and who are your ISP's?

  3. jiminica

    jiminica Network Guru Member

    The Router is in the place of business. The ISP is Choice One, and it is a static IP.

    The Quick VPN is on a desktop pc at the user home. Where SBC DSL is the ISP. The firewall was disabled on the client PC.

    There will be 4 other locations at satellite offices, if I can get this connection to work. 2 will be using DSL and Quick VPN, the other 2 will be using dial up and PPTP.
  4. DocLarge

    DocLarge Super Moderator Staff Member Member

    Check to see if there is a rule in place on the router that prohibits quickvpn/vpn connections between the hours you stated earlier. If this is happening consistently, that means this is something systematic you have control over locally, provided it's not something your ISP is doing (unintentionally or otherwise).

  5. jiminica

    jiminica Network Guru Member

    I just finish checking the router settings, and there is nothing that prevents the router prohibits quickvpn/vpn connections. There are no rules in the firewall access rules, other than the defaults. So I am going to pursue the matter with the ISP.

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