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RVS4000 not much joy yet, looking for new firmware

Discussion in 'Cisco Small Business Routers and VPN Solutions' started by Steve Morris, Aug 2, 2006.

  1. Steve Morris

    Steve Morris LI Guru Member

    Just got and attempted to deploy an RVS4000.

    At first blush it seems like a nice unit; but I found that even with the 1.0.13 version of the firmware, that I was getting unacceptable latency and jitter from the router; via a simple 'ping' test to the router.

    Anyone have a line on newer or beta firmware for this unit?

    I expect that once they have a chance to spin the firmware a few times, it will be a great device, but for me it seems that we have to wait a bit.

  2. Toxic

    Toxic Administrator Staff Member

    afaik there is no new firmware as yet it was definately being worked on last week. I'll try contacting my sources sometime today.
  3. stbeaver

    stbeaver LI Guru Member

    Any update on new firmware releases on the RVS4000 yet. I am getting ready to install a new network and would like to use the RVS4000 instead of the RV042. But for now, it looks like its not ready for prime time yet.
  4. Toxic

    Toxic Administrator Staff Member

    no sign of any firmware just yet, i'll give em another nudge....
  5. stbeaver

    stbeaver LI Guru Member

    I see where there is a new firmware update, v1.16 8/10/06. Apparently, no one has tried it yet.
  6. Steve Morris

    Steve Morris LI Guru Member

    That's the Intrustion Detection Update File, not the Firmware

    Looks to me like it's data for the IDS system, not firmware for the router.

  7. Toxic

    Toxic Administrator Staff Member

  8. stbeaver

    stbeaver LI Guru Member

    Toxic, nothing out of Linksys on a firmware update for the RVS4000? I've got to make a decision/purchase today between the RVS4000 and the RV042. I hate to buy the RV042 when there is the latest and greatest available. But I have not read very many glowing reports on the RVS4000, and I don't want to be a beta tester for Linksys' firmware either. If its not ready for prime time, I don't have the time to waste working out the bugs. What's your take on the RVS4000? Would you recommend waiting? The price point is awful good for the feature set.
  9. dblamp

    dblamp LI Guru Member

    What are you going to use the RVS4000 for? I currently have both routers, and I like the RV042 because there are a lot of things that linksys left out on the RVS4000. Also I noticed that the RVS4000 was slower compare to the RV042 when doing an online speed test, 2-3 Mbps on the down and .5 Mbps on the up.
  10. stbeaver

    stbeaver LI Guru Member

    To use as main firewall/router/VPN for the 7 node network in our church. Will pair it with an SR2016 switch. The main reason I was looking at the RVS4000 was low cost, 1GB, and its the latest and greatest. The RV042/RV082's have been out for awhile. Everything I am purchasing is GigaBit capable. Installing Cat 6 cable. Will install new GB Nics as computers get replaced.
  11. stbeaver

    stbeaver LI Guru Member

    Would I be better off using the RV0041, and shy away from the RVS4000?
  12. albtre

    albtre LI Guru Member

    I just used a RVS4000 mainly for the gigabit ports . Since I already had used the RV042 & RV082 and had great luck with using quickvpn for remote support I am really tick'd I cant get get quickvpn to to work on this unit. It did clear up a customers access issues by using this to connect the gigabit port on the server to a gigabit switch to decrease access times for the accounting dept. Even worse was when iI found I couldnt limit port access to an individual incoming WAN address. left me no choice but to do without remote access until linksys fixes this
  13. Toxic

    Toxic Administrator Staff Member

    Linksys does know about the ping problem and are working on it.
  14. lesslie

    lesslie LI Guru Member

    Hi Steve!

    I have the same problem as you, and i got some information about this problem.

    From Linksys.com i got this reply for the ping problem:

    "I am sorry to inform you but there is no way we can decrease the ping time and a firmware upgrade will not fix it because it is by design particularly the backplane speed. It is a hardware limitation and the firmware has nothing to do with it." :frown:

  15. Steve Morris

    Steve Morris LI Guru Member

    Not sure it's that simple..

    I can understand that answer if my ping delays were constant, i.e. it could be a box that introduces a modest (but too big) fixed delay into packets; but the real problem, I think, was the highly variable and huge latency nature of packet transfers. So, I don't know what they think is going on.

    If anyone has any connections with the guys working on this, I am more than willing to work directly with them to debug and/or try beta software to address these and other issues.

  16. lesslie

    lesslie LI Guru Member

    Dear forum members!

    I have an open port problem with my RVS4000. I've tested my device with some firewall test pages and it's port 443 was always open. Linksys.com support hasn't been resolved this problem. I like to know it is a special or a general problem. Please test your RVS4000 to know the truth. Thanks for your help!
  17. Toxic

    Toxic Administrator Staff Member

    are u using QuickVPN by any chance?

    btw there IS NO beta firmware at present.
  18. lesslie

    lesslie LI Guru Member

  19. Toxic

    Toxic Administrator Staff Member

    lol. did you not see that? there is NO beta firmware at present
  20. jeheigel

    jeheigel LI Guru Member

    I'm getting the same open port issue at 443. In talking with Linksys, I got the following:

    Orville M(15913): Port 443 of RVS4000 is open right?
    Jonathan: appears so...wondering why and if i can close /stealth?
    Orville M(15913): Port 443 will always show open because of Quick VPN, even if it's not in use. It is a product design.
    Jonathan: is it a security risk?
    Orville M(15913): It is okay, since the router has a firewall protection as well

    For the experts out there, does this ring true?

    Are there precautions that should be taken on the internal settings?

    Thanks in advance!
  21. JPBOSS

    JPBOSS LI Guru Member

    I wonder if this is what's causing my issue with my AT&T Global Network VPN client trying to connect outbound from my RVS4000 to my company's network. The remote VPN gateway is unable to finish building the tunnel as it does an unsolicited send-back to the host behind the RVS4000 via the IPSEC and my thinking is that the IPSEC passthru is either not working correctly due to buggy code on the RVS4000 or it is being blocked by the built-in VPN support of the RVS4000. Either way, no one seems to have an answer as it is very difficult to troubleshoot and totally impossible to speak directly with Linksys or whomever engineers that is working on the Firmware. I have reverted back to my trusty WRT54GS right now and have my new RVS4000 sitting in it's box waiting to be returned if Linksys doesn't post an updated FW soon I can test.
  22. emgnetadmin

    emgnetadmin LI Guru Member

    We have 2 rv0041's set up in a vpn and trying to get the 3rd location all I could find routerwise was the rvs4000. SO far even rev 1.13 has been real flaky with the router crashing. Got the VPN set-up and connecting, but there is no Netbroadcast, hoping new firmware ot soon. Any news Toxic?
  23. JPBOSS

    JPBOSS LI Guru Member

    Toxic(Simon) told me that they are working on the Firmware but it's most likely not Linksys that's working on it and no word yet when and if a new update will be announced. I keep checking but I am not confident that a new revision will be out before I have to return my RVS4000 for a refund. I may just keep it and sell it on ebay later on if I cannot get it to work even with newer Firmware. It's a nice box and smoking fast but like most are reporting, it has it's share of bugs. Would be nice to see if a home-grown Firmware could be built for this thing like Hyper-WRT for the WRT routers.
  24. NetworkVAR

    NetworkVAR LI Guru Member

    I like the RVS4000 specs, but seem to be vaporware. Box locks randomly and often. MTU setting inoperative; packets fragment after 1024 always. QuickVPN hangs at Validating network, leaves up message window that only a workstation reboot clears. Etc. Etc. Tech support says no solutions exist, no beta firmware available. I'm awaiting a warranty replaced "tested" unit.
  25. JPBOSS

    JPBOSS LI Guru Member

    Yeah, I think mine is going back first thing Tuesday morning to Buy.com. I'm not going to be a beta tester on this unit.
  26. NetworkVAR

    NetworkVAR LI Guru Member

    Today Linksys says my RMA request didn't go through. Moreover they won't ship me a new unit as they said they would. I'm sending my unit back to Buy.com too.

    This RVS4000 is a product that is not ready for market.

    I've never had trouble with Linksys products or warranty service for the many years I've been buying them.

    Something clearly has changed. Bad product, no service, misrepresentations from customer service, no warranty replacement.
  27. albtre

    albtre LI Guru Member

    I'm close to returning two units and going with the RV042 I know works and a gigabit switch.
    I have a open TT w/ linksys and am now at the point where the vpn comes up & I can bring up the Router login screen on the routers local IP adddress but after that the screen just locks up . If I connect to the server shares as instructed by linksys I get the network login prompt I can log in & the shared folders actually show up, then when you try to open one it it's lock up time again. I then need to blow out all the Quick VPN clients and start over.
    I will send them screen shots and will build them a user account to test as soon as I have some spare free time

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