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Trouble getting WRT54GX2 to connect

Discussion in 'Networking Issues' started by livelyXP, Oct 19, 2005.

  1. livelyXP

    livelyXP Network Guru Member

    I have a Satellite P25 laptop with a builtin Atheros AR5001X+ Multimode WLAN that supprots IEEE 802.11a, 802.11b, 802.11g and another laptop with a Linksys WPC54G card in it. They are both connecting to my WRT54G Ver 1 without WEP.

    I wanted to secure my network and have VPN access through my Comcast cable internet.

    I have 2 problems:

    1. The Toshiba Satellite P25 laptop will not work on WEP (any bit). It does not see the connection when enabled on any network with WEP enabled.

    2. I purchased a WRT54GX2 to have VPN capabilities. During the "CD" setup it kept losing connection. I finally had to scrap the "CD" setup and do it the old fashion way, direct. I was able to set it up fine like the old 192.168.X.2 but with an IP of 192.168.X.4. No special settings applied to the router at this time, pretty much default.

    I replaced the older router with the new one and the other PC's static and atuo DHCP worked great as before.

    Both laptops saw the new IP but kept losing the signal...even though the signale strength showed "Excellant" signal. They were both within 15 feet of the router. After some playing I got the older laptop and the WPC54G to work in WEP but the Satellite would not connect.

    I disabled the WEP and both saw the network and connected and renewed the IP's. But when trying to connect to the internet, pinging the router and beyond and doing tracert the connection would rarely connect.

    I am open for suggestions. Thanks
     
  2. livelyXP

    livelyXP Network Guru Member

    Here is what Linksys had to say

    Linksys Support Rep: As I understand, you have two laptops one with the WPC54G which works great with or without the WEP and the other a Thosiba laptop which works fine without a WEP key.
    Linksys Support Rep: Am I right?
    You: Yes they do connect well to the WRT54G Ver 1 fine
    Linksys Support Rep: And What about the WRT54GX2/
    You: They see the connection but do not connect well...very intermitant to no connection
    Linksys Support Rep: Got you!!!
    You: Yet signal strength shows 100%/excellant
    Linksys Support Rep: Do you have any computer hard wired to the router?
    You: Yes
    You: This one is (XP Pro)
    You: and others
    Linksys Support Rep: Do you have an intermittant connection on that router?
    You: No
    You: But it was intermitant during setup...direct wired to PC only
    Linksys Support Rep: Right now, do you have the computer hard wired to the router?
    You: Sorry...the new router is not connected
    Linksys Support Rep: Ok.
    You: I am on the older one
    Linksys Support Rep: Are you chatting with me from a computer connected by an ethernet cable into the modem?

    You: Yes...through the WRT54G ver 1
    Linksys Support Rep: Ok.
    You: I have another PC next to me I can connect the GX2 to
    Linksys Support Rep: So, when connect the new router, please do make the same settings as in this router.
    Linksys Support Rep: Sure, let us go ahead.
    You: one moment please
    Linksys Support Rep: Sure.
    Linksys Support Rep: Let me give you the steps to check whle seting the router.
    You: ok
    You: The GX2 is connected
    Linksys Support Rep: Open the IE.
    You: ok
    Linksys Support Rep: I am sorry , please open the DOS window.
    You: ok
    You: cmd open
    You: Are you there?
    Linksys Support Rep: Yes I am here.
    Linksys Support Rep: Please type in IPCONFIG.
    You: Done
    Linksys Support Rep: And let me know the IP address and the default gateway.
    You: 192.168.X.6 and the Gateway is 192.168.X.2
    You: sorry IP is 192.168.5.106
    Linksys Support Rep: Ok.
    Linksys Support Rep: Have you ever changed the IP address of the router?
    You: When first setting up...yes
    Linksys Support Rep: Do you have any plan of connecting both the routers together?
    You: Maybe in the future as an access point for futher distances
    You: But not now
    You: May main goal is to secure the wireless and be able to VPN into my servers
    Linksys Support Rep: Good.
    Linksys Support Rep: Please go back to the router and hold down the reset button of the router for 60 seconds while it is powered on.
    You: done
    Linksys Support Rep: Please unplug the power cable of this router and replug it back after 30 seconds.
    You: done
    Linksys Support Rep: Now, go to the DOS window.
    You: ok
    Linksys Support Rep: Type in IPCONFIG.
    You: done
    You: 192.168.1.100 & 192.168.1.1
    Linksys Support Rep: Ok.
    Linksys Support Rep: Please open theIE.
    Linksys Support Rep: Tyepin 192.168.1.1 in the address tab and hit enter.
    You: Ok also entered admin as password and I am into the router settings
    Linksys Support Rep: Are you in the Linksys set up page?
    You: Yes
    Linksys Support Rep: Right now, I will give the steps you will have to do when this router is connected to the modem.
    Linksys Support Rep: Is that Ok?
    You: OK
    Linksys Support Rep: In the set up page, do you see the optional settings mentioned as MTU?
    You: yes
    You: Set at AUTO
    Linksys Support Rep: Please set it as manual and reduce the size to 1400.
    You: Done
    Linksys Support Rep: Please set it as manual and reduce the size to 1400.
    Linksys Support Rep: Are you able to receive my responses?
    You: Yes...I responded DONE
    Linksys Support Rep: Got you!!
    Linksys Support Rep: Do you see a MAC Clone tab under setup tab?
    You: Yes
    Linksys Support Rep: Please click on it.
    You: OK
    Linksys Support Rep: Now, what are the options you see there?
    You: enable and disable...set on disable currently
    Linksys Support Rep: You will have to enable it and click on clone your Pc's Mac address and click on save settings, it should be done only when you have your main computer connecting to the router and the router in turn connecting to the modem.
    You: done
    Linksys Support Rep: Then do all the wireless settings as you wish and make sure you save them.
    You: OK
    Linksys Support Rep: Under the wireless tab you will see the advanced wireless settings.
    You: Yes
    Linksys Support Rep: Please click on it and change the Beacon Interval to 50and the fragmentaion threshold to 2306 and save them.
    Linksys Support Rep: Then go to the wirless computers and try connecting to the wireless and it should work prefectly fine with your Comcast connection.
    You: done
    Linksys Support Rep: Do you have any other questions that I can help you with today?
    You: Not at this point...I will have to try the new settings out...Thank you
    Linksys Support Rep: Be sure to visit our Knowledge Base located at http://www.linksys.com/kb. The site contains troubleshooting tips, how-to instructions, as well as solutions to common issues relating to all Linksys products.
    Linksys Support Rep: Thank you for giving us an opportunity to serve you through Live Chat Support. Thank you for choosing Linksys and have a great day!

    ::::::I will let you know what happens from here::::::
     

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