OK, I tried the router with the bios it came with, and entered my details as followed: Encapsulation = pppoa Multi = VC Qos = UBR Auto detect = disabled VPI = 0 VCI = 38 Login: ISP Login Password: ISP Password Keep alive selected This didn't work, no internet things worked, and the Internet LED on the router was red. So I upgraded to latest version of firmware, same thing. My settings work fine on my netgear DG814, with the only real difference I can see is that Qos does not appear on netgear setup, and my IP is pre-filled in, as I have a static IP. I thought the static IP thing might be the reason why the linksys one wasn't working. So I selected RFC 1483 Bridged, as instructed in the manual and entered my static ip. But then it says I must enter a subnet mask, default gateway, primary dns, and secondary dns. I did have any of these things filled in on my netgear router. I'm just wondering if I'm doing anything wrong and if anyone can help?