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Unable to copy files to NSLU2 Disk 1

Discussion in 'Cisco/Linksys Network Storage Devices' started by emoss, Feb 27, 2005.

  1. emoss

    emoss Network Guru Member

    After working properly for several months, I am no longer able to copy files, or to create new folders on my Maxtor One-Touch drive connected to the Disk 1 port of the NSLU2 with firmware V23.R29.

    I just spent about 40 minutes using Linksys' live web support to walk me through resetting the device 3x, and upgrading the firmware, with no success. The drive itself and all folders show "Full Control" for my account, and the "everyone" account on the appropriate security tabs.

    Resetting the device does not clear my settings, users, and groups, and thet firmware upgrade had no effect on this problem.

    They now want me to call the 800 number and ask for 2nd level support...
    Before I do, I'd appreciate any suggestions those here may have.

    So? What else can I do???

    EBM
     
  2. Lennox

    Lennox Network Guru Member

    Hi
    somewhere (C't magazine?) I read that the NSLU puts info in hidden files on disk 1. Maybe starting it without any disk attached and resetting or flashing it, helps?
     
  3. emoss

    emoss Network Guru Member

  4. wkaml

    wkaml Network Guru Member

    I got the same exact problem with the NSLU2. Before upgrading to V2.3R29 I had different problems, like the Disk 1 would show up once in a sudden as Not Formatted, or I was unable to copy large amounts of data to the NSLU2.
    Now that I got V2.3R29, the system was working just great for a couple of months, but now I am not able to write any files to Disk1 any longer.
    I have setup a user "backup" and have created a share that was then called "backup1". I was able to backup my data for months now, and the automatic Copy from Disk 1 to Disk 2 did the mirror job once a week, which worked great. But now once in a sudden I am back to square one, and I know that I do not want to go through the whole ordeal like the first time anymore, where I had to copy all data from Disk 2 to a PC, the format Disk 1, copy all data back to that system.
    What a nightmare?!!?!?!??!
    Linksys general support line is no good at all. I guess that line is only usable for grandma and grandpa who want to find out of how to turn it on. But as soon as you got more of a problem, their general support line is absolutely useless. They have no clue and are just total dummies working from the Philippines. You need to make sure that somebody from 2nd or 3rd level support will call you. The way to get there is to request your money back. Don't ask for a new device as it will be shipped with the same buggy Software that does not do any good to you. Just ask for the money back, and they will ask you if they may connect you with 3rd level support. They might help.

    I sent them an e-mail awaiting a response since I had contact with them during the "Disk 1 not formatted" issue. I will see what they come up with. If there is no help then I guess this is the most buggy unit that Linksys ever brought to the market and they should end up in class action law suit.
     
  5. Garystar1

    Garystar1 LI Guru Member

    I posted this elsewhere, but it's worth repeating because many people are having the same problem.

    Try running a "Scan Disk". It may be that the NSLU will not allow any more writing / deleting / whatever to a disk unless it's been scanned periodically.

    The "Scan Disk" option is on the same page of the web interface as the format option. ("Administration" -> "Advanced" -> "Disk").

    Once you've completed the scan disk, see if you can now write to the disk.

    Hope this helps.

    GaryStar
     

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