Thank you again, for being so helpful. Your idea of setting http traffic to "none" is a great one, and I'll try that. As I understand the QOS rules you set up on page 2 of this thread, the default class is D, and you've used ports to define the vast majority of traffic types your building typically sees. You've left Class D undefined, so typically, Class D traffic is p2p traffic. You've allocated Class D 90% of the incoming bandwidth, presumably so that some p2p traffic can still come through (although limiting the upstream, presumably, means there is some throttling of p2p going on). Is that accurate? If I do get further complaints about web browsing slowdown during peak time, would reducing that 90% down to 40% or so be your first recommended step? Thanks again.