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WAG54GP2 lost access to VOICE tab

Discussion in 'Other Linksys Equipment' started by sar10538, Jan 10, 2012.

  1. sar10538

    sar10538 Networkin' Nut Member

    I bought a WAG54GP2 independently of my ISP/VOIP provider so I could have an all-in-one router. As my provider would not provision the VOIP side I disabled provisioning and set up the voice settings myself and it works perfectly.

    I was reviewing the VOICE settings side and under the SYSTEM tab there were settings for Administrator Password and User Password. Researching on the Net it seems these should be set to strong passwords which I did but then found trouble moving from the main part of the router configuration to the VOICE tab as I would get a message about a non-admin account not being able to administer the voice side. Via clearing the cache on my browser and restarting the router/browser I managed to get back into the VOICE config tab and immediately removed those two passwords. Seeing the settings under the SYSTEM tab it looked to me that the router was open on the WAN side on port 1880 so I disabled the web server and web server admin options thinking these were only related to the WAN side not the LAN side. I now find out that I can no longer access the VOICE tab as the router immediately disconnects from the browser.

    I've tried contacting my ISP/VOIP provider but they seem to be unable to help and have had no luck with Linksys support either as all they want to do is pass it back to my ISP/VOIP provider saying they are the one to reconfigure it but I'm the person who did the config (and also shot myself in the foot incidentally). If I could only reset the voice side of the router back to factory defaults I would be fine but, unlike the WAG310G, there is no option to do this, just the option to reset the WAN/LAN/Wireless side to factory defaults. I've tried pressing the reset button for 30s and reset via the menu option but neither reset the voice side. Surely there must be some way to do this even if it involves opening the box up and connecting a jumper or something. Any ideas please? Sorry for the long post.

    Cheers, Steve
     

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