Hi, I just switched to O2 Broadband in the UK and have been trying to set up my Linksys WAG54GS to connect. I know the line works, because the router I was given for free can connect. After having set the things like LLC, VPI=0, VCI=101, and encapsulation = PPPoA, I tried to save. It wouldn't allow empty username and PW so would not save. Phoned O2, they say that the username and PW MUST be blank. Apparently most other routers allow this. Has anyone had this problem? Is there any way of bypassing the check that it has for usernames and passwords. I reset to factory settings which removed username and pw, BUT I cannot change any other settings without entering a PPPoA username and PW. AAAgh! Any help at all would be appreciated. I am also phoning the linksys support number for help. If they do help me I will post back here again.