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wcg200 w/wusb54gs.constantly dropping connection

Discussion in 'Other Linksys Equipment' started by correctomundo, Mar 17, 2006.

  1. This systems is so unstable. I am constantly haviing to restart my Gateway. When I open multiple rowsers and surf and download I lose connectivity. I have been with technical support and change our channel and did some other tweaking but nothing helps. I have a strong cablee signal and I know the problem is in my hardware gateway setup but am becoming exasperated isolating the problem.

    Any help w/b appreciated
     
  2. esilva

    esilva LI Guru Member

    Hi, there
    I was having the same problem til today and I just fixed it. In my case, I was running Zone Alarm firewall and the WCG200 has a built-in firewall enabled by default, so there was a conflict. I just shut down Zone Alarm and my connection is steady since then (roughly 2 hours ago). I think I'm good to go, because it used to drop every few minutes (no more than 15 minutes).
    Before that, I made shure I had good downstream and upstream power and also good SNR (check the WCG200 software and your ISP)
    I hope it helps.
    Take care, and please let me know if you find another solution.

    FORGET IT. SORRY, IT DIDN'T WORK AFTER 3 HOURS OF STABILITY.
    Now I'm back to the start point, so I need as much help as you.
     
  3. coreycubed

    coreycubed Guest

    mine's been having this problem ever since I bought it, any tips would be welcome :)
     
  4. esilva

    esilva LI Guru Member

    wcg200

    After playing with all WCG200 settings and a lot of troubleshooting and argument with Comcast, the only way I found to fix this problem was returning the WCG200 to the store and replacing it with a new one, and BANG: that was a defective unit. Since than (Mar/2006) I don't have any problem. Botton line: You may have a defective gateway. Hope it helps.
     
  5. degarb

    degarb Networkin' Nut Member

    Wow, this is a very common problem. Most report after a firmware upgrade push, with no way back.

    I do not think this is a conflicting firmware issue, since it happens under linux.
     
  6. degarb

    degarb Networkin' Nut Member

    I didn't try to change the ip of the gateway...
     

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