1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

What's the best way to get to highest support?

Discussion in 'General Discussion' started by mark78, Dec 22, 2006.

  1. mark78

    mark78 LI Guru Member

    Spent 4 hours on the phone with support today, 100% useless.

    he next escalation is to their HQ in Irvine... is it worth while or am I wasting my time? Seems like a bug in the firmware, or user error I suppose but the level 1 and level 2 tech's have no idea what I'm talking about...
  2. Toxic

    Toxic Administrator Staff Member

    and i have no idea what your hardware problem is:)

    best way is to ask to speak with the tech support supervisor, or keep raising calls.

Share This Page