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wpc54G with norton firewall ?

Discussion in 'Networking Issues' started by Jules3084, Aug 9, 2004.

  1. Jules3084

    Jules3084 Network Guru Member

    Is it considered normal that a Dell 4100 laptop with a Linksys wpc54g wireless connection to a WRT54G router will not work with Norton Firewall 2003 turned on ?
     
  2. TazUk

    TazUk Network Guru Member

    Has the local LAN IP range been added to the trusted zone?
     
  3. Jules3084

    Jules3084 Network Guru Member

    Yes it has.
     
  4. TazUk

    TazUk Network Guru Member

    Does the laptop pickup an IP address Ok?
     
  5. Jules3084

    Jules3084 Network Guru Member

    Thank you for responding !

    With the ethernet port on the laptop disconnected, and the WPC54G
    card pluged in:

    From Start Run cmd IPCONFIG
    I get:

    Ethernet adapter LAC................... media disconnected

    Ethernet adapter Wireless Network Connector

    Connection-specific DNS Suffix:.....................
    IP address.............................: 192.168.1.101
    Subnet Mask..........................: 255.255.255.0
    Default gateway.....................: 192.168.1.1

    Having the Norton Firewall turned on IE6 will not bring up any Web
    page, only an error described as a DNS error (or) can't find server.
    Even with trusted sites 192.168.0.0
    192.168.0.1
    192.168.1.1
    192.168.1.101
    With the Norton Firewall turned off, IE6 works normally.
     
  6. TazUk

    TazUk Network Guru Member

    Does pinging an address like 195.112.4.4 work?
     
  7. Jules3084

    Jules3084 Network Guru Member

    Yes, I can ping 195.112.4.4 from the Dell 4100 laptop through the wireless WPC54G with Norton Firewall on or off, no problem in either
    condition.

    Thank you for helping !
     
  8. TazUk

    TazUk Network Guru Member

    Ok try adding you ISP's DNS servers to the Trusted Zone.
     
  9. patrick

    patrick Network Guru Member

    I have tried and tested a lot of firewall and 95% of the time the wireless doesnot work with the firewall turned on, even when it is a trusted site. It has got to do with microsoft wireless zero configuration. The softare when it scans or receives stronger signals. It kicks the first one out of service and so on.
     
  10. Jules3084

    Jules3084 Network Guru Member

    Tried adding those and it still won't work with Norton Firewall turned on.

    Thank you for your help.
     
  11. Jules3084

    Jules3084 Network Guru Member

    Thank you for this enlightening information.
    I'm not sure what it might have to do with stronger signals, because it just seems to be a function of having the firewall off or on.
    Is there a firewall in the 5% bracket that does work with wireless ?
     
  12. Esquire

    Esquire Mesquire Staff Member Member

    I had been using ZoneAlarm Free Edition v.4.5 + XP WZC without problems.
     
  13. TazUk

    TazUk Network Guru Member

    If you can ping by IP address but not by domain name then DNS requests aren't getting though, I've no idea why though :?

    I did have NIS on one of my PC's for a while but wasn't overly impressed with it, switched to Zone Alarm and that's been fine :)
     
  14. nteusink

    nteusink Network Guru Member

    if you try:
    ipconfig /all

    what does it say after "DNS-Servers"?
     
  15. Jules3084

    Jules3084 Network Guru Member

    After DNS Servers it says.....63.240.76.4
    .....204.127.198.4

    Thank you for any suggestions.
     
  16. nteusink

    nteusink Network Guru Member

    you mentioned you can ping an ip address. Can you ping a hostname?

    for example ping www.google.com
     
  17. Jules3084

    Jules3084 Network Guru Member

    Yes, I can ping www.google.com in the START RUN CMD mode with the Norton firewall on, no problem.

    Thank you for the suggestion.
     
  18. nteusink

    nteusink Network Guru Member

    Hmmm... it looks like the problem is internet explorer itself, or all TCP traffic is being blocked by the firewall.

    Did you try if another program can access the internet (for example outlook or msn messenger)? You could also try the commandline ftp client in CMD mode, to see if you can make any connection at all. for example try ftp'ing to ftp.geocities.com, you should see the following:

    Code:
    C:\>ftp ftp.geocities.com
    Connected to ftp.geocities.com.
    220-Welcome to the Yahoo! Web Hosting FTP server.
    220-Need help? Get all details at:
    220-http://help.yahoo.com/help/us/webhosting/gftp/
    220-
    220-No anonymous logins accepted.
    220 Yahoo!
    User (ftp.geocities.com:(none)):
    If you get to see that, you should probably check the list of programs in NIS. Internet explorer is probably being blocked.
     
  19. Jules3084

    Jules3084 Network Guru Member

    With Nortons firewall off ftp.geocities.com works.

    With the firewall on it does not work and gives "unknown error".

    Thank you for the suggestion.
     
  20. patrick

    patrick Network Guru Member

    The 5% is the unprobable, it works in one environment and it doesnot work on the same in the other. The unpredictable......
     
  21. nteusink

    nteusink Network Guru Member

    There are a couple of things I would try then:

    -Use the automated support assisten to check for known issues:
    http://www.symantec.com/techsupp/support_options.html

    - Try the suggestions made here: http://service1.symantec.com/SUPPOR...r=2003 for Windows 2000/Me/98/XP&csm=no&tpre=

    - Try to open a webpage and then take a look at the logs:
    >Open Norton Internet Security
    >In the Security Center main window, click Statistics.
    >In the Statistics window, click View Logs.
    The logs might give you a hint on what was blocked and with what rule.

    And if that all does not work, I would try reinstalling NIS2003[/url]
     

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