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WRT300N & WVC54G: Help!

Discussion in 'Cisco/Linksys Wireless Routers' started by muymal, May 16, 2006.

  1. muymal

    muymal LI Guru Member

    So after 3 chats with linksys "technical support" i'm ready to huck both of the above units out the window. Here's my issue:

    I've got the WVC54G connected wirelessly to the WRT300N. No issues while viewing the cam on the LAN. Once I go external and try to access the camera via the internet I time out.

    I have tried DMZ, port range forwarding, DDNS to no avail.

    My last interaction with Linksys ended with the tech essentially hanging up on me.

    Can anyone help?
     
  2. noelabc

    noelabc Network Guru Member

    How do you access the camera via WAN? http://WANIP:port? What is the internet connection type set on the WVC200? Try to set the camera with static IP, subnet, gateway and DNS..It is possible that the camera doesn't have the correct information/configuration under internet connection type because it works well locally. I hope this helps.
     
  3. muymal

    muymal LI Guru Member

    Thanks for the reply.

    Yes, I am using the router IP address:port (tried several port #'s).

    Internet connection type? I set the WVC54g to fixed ip address (68.192.1.115)

    Do you have any other suggestions?
     
  4. magnoxman

    magnoxman LI Guru Member

    I couldnt get dmz or port forwarding to work; i gave up, put my 54g back and i can sling again.

    Other issues, i could vpn to work but couldnt resolve remote machines.

    I have a WRT54G hacked working as a bridge... couldnt get replaytv updates with the new router.

    Took me two days to work out enable wmm to be able to surf wireless
     
  5. noelabc

    noelabc Network Guru Member

    I see. It looks like the fixed IP address that you assigned on the Camera is your Public/WAN IP address from your ISP and remember that you are connected behind the WRT300N. Try to give this a shot:
    If your router's IP address is 192.168.1.1 (default) use the settings below:
    WVC54G Settings >
    IP address:192.168.1.10 --> why 10?..you can assign any number between 2 to 99 just to make sure that it is out of the DHCP range provided by the router(by default, the DHCP range is from 100 to 150)
    Subnetmask:255.255.255.0
    Gateway:192.168.1.1 --> gateway is your router's address
    DNS: to exactly find out the DNS address...Go to one of your computers and go to the DOS window and type ipconfig/all...copy the DNS numbers and specify it on the camera's setup page..I hope this helps..
    :thumb:
     
  6. muymal

    muymal LI Guru Member

    Thanks noelabc. I may be misunderstanding you.

    Camera is set to fixed ip address 192.168.1.115.

    Router address is 67.180.14.185.

    I can't even ping the router from the internet.

    I pulled the DNS numbers from the status tab on the wrt300n web interface. Is this incorrect?
     
  7. sufrano63

    sufrano63 Network Guru Member

    what is your router default internal IP address again?
    67.180.14.185 is your public Internet IP address assigned by your ISP (comcast)

    I have an Internet web camera that I'm using now. Maybe I can help
     
  8. muymal

    muymal LI Guru Member

    I believe it is 192.168.1.1 which is the default address to access the web-based config pages. Is this what you are referring to?
     
  9. sufrano63

    sufrano63 Network Guru Member

    Correct. Try this first to see if it works.

    1. your router IP address 192.168.1.1
    2. you've assigned your web cam 192.168.1.115 address
    3. assuming your web cam has a built-in web server using port 80 or, 81. Changed to port 81, so it would not conflict with your router admin web port 80
    4. configured your router to forward port 81 to your web cam IP address 192.168.1.115.
    5. create an account at dyndns.com
    6. connect to your webcam using your http://dns:81

    Try that and let us know
     
  10. muymal

    muymal LI Guru Member

    Ok will do.

    "4. configured your router to forward port 81 to your web cam IP address 192.168.1.115. "

    Clairfication: Using Port Range Forwarding or Single port forwarding? Or does it make a difference?
     
  11. sufrano63

    sufrano63 Network Guru Member

    make no diff.
     
  12. muymal

    muymal LI Guru Member

    Was able to all of the above except for #'s 3 and 6.

    For WVC54G (camera): Setup-Options-enable alternate port for http connections - port number range is from 1024-65534 and would not accept value of "81".

    For #6 you specify "DNS:81". Does this mean the "DNS address, port 81" or "IP address, port 81"?
     
  13. muymal

    muymal LI Guru Member

    Incidentally, when I use my DDNS, "limcam.homeip.net" while still on the LAN, I go straight to the router set up login. Does not work when trying to access from the internet. DDNS is tied to router ip address as opposed to DNS address.
     
  14. noelabc

    noelabc Network Guru Member

    You won't be able to ping the router's address because the router isnot permitting it. Block WAN request is enabled by default which prevents the router from being "pinged" on the internet.
     
  15. muymal

    muymal LI Guru Member

    NoelABC - also tried your suggestion above. Still does not work.
     
  16. noelabc

    noelabc Network Guru Member

    muymal,

    Hang in there... :drinking:
    What is the model number of your cable modem?

    Here is what i want you to try:
    Before trying to connect to the camera, try to access the router first. So we can tell if the router's port forwading is working or not.
    1. Enable Remote management on your router
    2. Use port 8080 for remote management
    3. Then try to access your router remotely on another location or you can ask a friend to access your router remotely. If remote management works, this means that port forwarding on the router is not working or we need to double check the camera's settings again.

    This is just a way for us to isolate the problem. :thumb:
     
  17. sufrano63

    sufrano63 Network Guru Member

    - Try port 8080, then enable port forward 8080 to 192.168.1.115
    - To see if port 8080 is open, go to http://www.grc.com/x/ne.dll?rh1dkyd2
    - Connect using http://limcam.homeip.net:8080
     
  18. muymal

    muymal LI Guru Member

    Thanks NobelABC and Sufrano63.

    Per Nobel's suggestion, I forgot to enable remote management.

    Per Sufrano's suggestion:
    1. enabled alternate port 8080 on WVC54G.
    2. Set port range forwarding for 8080-8080 to 192.168.1.115 (WVC54G fixed ip address).
    3. Tried to access http://www.grc.com/x/ne.dll?rh1dkyd2 but got "Shields Up!!" and "browser reload surpressed"
    4. Tried to connect to limcam.homeip.net from internet but timed out. No problems connecting from LAN, wired or wirelessly.
     
  19. muymal

    muymal LI Guru Member

    Nobelabc - sorry, did not address your question above directly.

    Router - WRT300N fw v92.5
    Camera - WVC54G v1.1 fw v2.12
     
  20. gaogi

    gaogi Network Guru Member

    When typing a web address with a port number (i.e., 123.123.123.123:8000), if you don't type http:// before the address, you'll usually get a page not found.

    This might sound stupid, and you've probably are already doing this already, but it's worth a shot.
     
  21. muymal

    muymal LI Guru Member

    gaogi - thanks, and don't underestimate my ignorance of such matters. :)

    Yes, i've tried it with and with "http://"
     
  22. sufrano63

    sufrano63 Network Guru Member

    If you enabled remote management to use port 8080 and changed the web cam to use port 8080, it will NOT work. try disabling the remote management for now. Go to the URL www.grc.com scroll down and click on shield-up/proceed and test for open port 8080
     
  23. sufrano63

    sufrano63 Network Guru Member

    If you enabled remote management to use port 8080 and changed the web cam to use port 8080, it will NOT work. try disabling the remote management for now. Go to the URL www.grc.com scroll down and click on shield-up/proceed and test for open port 8080
     
  24. muymal

    muymal LI Guru Member

    Sufrano - Ok, remote mgmt is still disabled (never enabled it). I believe you mean for me to go to the shields up site from the LAN and not over the internet (WAN). I will do so as soon as I return home tonight.

    Clicking on the link above takes me to: http://www.grc.com/default.htm

    From there I should click "shields up" under "hot spots"?
     
  25. sufrano63

    sufrano63 Network Guru Member

    Try this site instead and run from within your network
    http://scan.sygatetech.com/prequickscan.html

    run a quickscan
     
  26. muymal

    muymal LI Guru Member

    Ok, I just had a friend ping my router at:

    67.180.14.185:8080

    Here's what got returned:

    ping 67.180.14.185:8080
    Ping request could not find host 67.180.14.185:8080. Please check the name and try again.
     
  27. sufrano63

    sufrano63 Network Guru Member

    correct syntax is ping 67.180.14.185
    unless you enable the ICMP request, you won't get a respond back
     
  28. noelabc

    noelabc Network Guru Member

    Did you have a chance to remotely manage your router? We need to check if we can access your router remotely so we can properly isolate the problem. After enabling remote management on the router, try someone else outside the LAN or from the internet to remotely access your router using http://wanip:8080

    In this case they can remotely manage the router, this has something to do with port forwarding or the camera. :thumb:
     
  29. noelabc

    noelabc Network Guru Member

    Go to the security tab of the router and go under firewall. Disable/uncheck "Filter Anonymous Internet Requests". This will allow your friend to ping your router.
     
  30. noelabc

    noelabc Network Guru Member

    Here's what im trying to accomplish first. Before trying to access the camera, why not access the router first? Just to check if there is something going on with the WAN IP Address assigned to the router with comcast. Then once the router can be remotely managed, at least we are sure that it has something to do with port forwarding or the settings on the camera..Please correct me if im wrong. :)
     
  31. muymal

    muymal LI Guru Member

    Noelabc - Got it. You are not wrong. Makes sense. I'm away from my home network currently (at work!). I will:
    1. enable remote management
    2. Disable anonymous requests
    3. Have someone ping the router outside of my LAN.
     
  32. sufrano63

    sufrano63 Network Guru Member

    Noelabc suggestion is not wrong, but is NOT necessary. There is nothing wrong with your router or WAN IP address. Try "nslookup". All you have to do is find out if port 8080 is open, then the rest is history. :wallbang:
     
  33. muymal

    muymal LI Guru Member

    ok, just so i try suggestions in order:

    Sufrano - quickscan shows *all* ports blocked.

    now on to try Nobelabc's suggestions.
     
  34. sufrano63

    sufrano63 Network Guru Member

    if all ports are blocked, there's not much you can do.

    Good Luck
     
  35. muymal

    muymal LI Guru Member

    Anyway to unblock the ports?
     
  36. sufrano63

    sufrano63 Network Guru Member

    I checked comcast web site FAQ and it doesn't seem they block all the ports, so which lead me to think it might be your router wrt300n. The wrt300n is a new router based on a "draft" 802.11n, so I'm not familiar with it. Try google and see some of the negative comments about the wrt300n. Suggest try another router like WRT54G. Its weird that when you ran the port check and it comes back saying all ports are blocked. Kind of unusual.

    Good luck
     
  37. muymal

    muymal LI Guru Member

    1. unchecked filter anonymous requests
    2. turned off SPI firewall
    3. changed WVC54G gateway from 67.180.14.185 to 192.168.1.1
    4. changed WVC54G ip address from 192.168.1.115 to 192.168.1.10
    5. changed WVC54G port from 8080 to 8081
    6. adjusted port range forwarding to match #5.

    Quick scan now shows:
    * ICMP open
    * Web proxy 8080 open

    Change for the better?
     
  38. muymal

    muymal LI Guru Member

    also put wvc54g ip (192.168.1.10) in DMZ.
     
  39. sufrano63

    sufrano63 Network Guru Member

    congrat. looks like you got it working

    your web cam is open to port 8080 instead of 8081
     
  40. muymal

    muymal LI Guru Member

    are you able to see the webcam now or just the router?
     
  41. sufrano63

    sufrano63 Network Guru Member

    I'm conecting to your web cam at http://limcam.homeip.net:8080 with authentication. I recommend you reavaluate your security now that you can access your web cam from the Internet.

    Good Luck
     
  42. muymal

    muymal LI Guru Member

    When I click the link above i get the un/pw challenge for WRT300N, my router rather than for the WVC45G, my camera. This would make sense as the WVC54G is assigned to port 8081. 8081 is forwarded to the WVC54G's fixed ip address 192.168.1.10 in the WRT300N's port range forwarding page.

    So I can now access the router but not the camera. At least we are making progress.

    Any other ideas?
     
  43. muymal

    muymal LI Guru Member

    More progress. I have isolated the issue now to wireless only.

    When the WVC54G is hardwired to the LAN the video image can be viewed from the internet. When it connects to the WRT300N wirelessly, the camera is inaccessible from the internet.

    Any ideas?
     
  44. noelabc

    noelabc Network Guru Member

    Good observation.. :thumb: At least you were able to access it on the internet even if its hardwired..Congrats!

    This might have something to do with the router. My WVC200 works well with my G and B routers. Have you upgraded the firmware?
     
  45. muymal

    muymal LI Guru Member

    Yes, already upgraded WRT300N to fw v92.6. Gotta be something in the wireless settings but I'm stumped.
     
  46. magnoxman

    magnoxman LI Guru Member

    So you disabled your firewall for this to work? how is that a port forward fix? this router is dire! there is some funky hidden QOS at work for wireless connections.
     
  47. muymal

    muymal LI Guru Member

    No. firewall is on.
     
  48. noelabc

    noelabc Network Guru Member

    If you can access the camera wirelessly through your lan, this proves that the wireless settings are correct..it might have something to do with the firmware. Since you can access it when an ethernet cable is connected to the camera, just leave it as of this moment until the next firmware is released.
     
  49. muymal

    muymal LI Guru Member

    Ok, got the issue fixed. Unfortunately, it involved replacing the WRT300N with a WRT54GS! I had the thing up and running in about 10 mins with camera accessible from the internet and everything! WRT300N is a POS.

    Only issue now is that now my laptop with Intel 2200 B/G wireless won't work unless I do the following:
    - Access WRT54GS web config
    - click apps & gaming
    - click QOS

    thats it! no need to enable WMM. This method works whether WMM is enabled or not contrary to other posts.

    *Major* drawback is that i have to do this every time I want to access the network with my laptop.

    thoughts?
     
  50. sufrano63

    sufrano63 Network Guru Member

    My previous post. ...... checked comcast web site FAQ and it doesn't seem they block all the ports, so which lead me to think it might be your router wrt300n. The wrt300n is a new router based on a "draft" 802.11n, so I'm not familiar with it. Try google and see some of the negative comments about the wrt300n. Suggest try another router like WRT54G. Its weird that when you ran the port check and it comes back saying all ports are blocked. Kind of unusual. :)

    try to find if there is a new driver for the Intel 2200b/g
     
  51. magnoxman

    magnoxman LI Guru Member

    I said earlier, port forwarding just does not work with this POS paperweight of a router.

    If i can be bothered (messes up my bridge and slingbox) I will try an upgrade of the firmware on the 300 again and test.
     
  52. pdarke

    pdarke LI Guru Member

  53. magnoxman

    magnoxman LI Guru Member

    The link concerns me, ekrad.com? there is a new firmware on the official site.
     

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