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WRT54GP2 PPPoE problems - not connecting

Discussion in 'Cisco/Linksys Wireless Routers' started by mitku, Nov 21, 2005.

  1. mitku

    mitku Network Guru Member

    Hi all... I have a WRT54GP2 from a 2-3 days and my ISP requires PPPoE to connect to the Internet, but the WRT54GP2 just can't connect with PPPoE. I try what can cross my mind in this issue (user name, password, with or without service name etc.) but - no luck... the router didn't connect - for a few seconds gives "Connecting" on Status/Router tab and Disconnected in the end and with pressing "Connect" button, nothing happens... and what is strange - ISP says that there isn't any requests for connecting on their side :eek: . But settings are OK - user name, password and service name are same as they are in the dialog boxes on my computer... i repeat typing them over 20 times. Cables and phisical connection are OK and if I set the router to a private static IP and dial the PPPoE from the computer (with a router's PPPoE passthrough enabled) - everything is OK... computer connects and Internet is online... but the router isn't (it's with a private static IP of course) and other computers connected to the router of course haven't Internet.
    I change the firmware from initially 1.20.01 to last unofficial 1.30.03 (WRT54GP2_NA_v1.30.03_003_VM_3.1.07_LIa_combin_code.bin), but nothing changes - PPPoE again didn't connect. :cry:
     
  2. gecko-de

    gecko-de Network Guru Member

    I had to put the full server address into mine to get the PPPoE to logon. Who is your ISP?
     
  3. mitku

    mitku Network Guru Member

    How you put the ISP full address: "<user-name>@<server-ip>"... or something like this? This is idea that I not try yet.
    I'm from Bulgaria... the ISP is local firm, not wide known.
    Other things that I try:
    1) I call on the phone the ISP and change MAC address that they look for - now with automatic IP or static IP, I get the proper IP, but like I say - this is private IP (192.168.x.x), and then I must dial the PPPoE connection. When I dial from the computer - no problem... dialing from router - no connection again.
    I try the "clone MAC" option before call to the ISP - same thing.
    2) I try with a 10MB hub before router - same thing - no connection.
    Note: May be it's important, but the Internet comes to me with Ethernet (UTP) cable, there is no DSL or cable modem before the router. And I think that this is the problem... and may be I need to change the ISP with some other ISP without PPPoE if I want to use this router if can't establish PPPoE connection with it.
     
  4. gecko-de

    gecko-de Network Guru Member

    I'm with T-Com and my user name looks like this:
    t-online-com/password@t-online-com.de

    The: 'Local IP Address: 192.168.xxx.xxx' is the internal IP of the router. I'm not sure you can use 'Static IP' and PPPoE at the same time.

    If your ISP requires a specific MAC address, and it is working when connected directly to your PC, are you cloning the MAC of the NIC in your PC? If so, I imagine this wouls confuse everything as you'll have two devices with the same MAC on your network.
     
  5. mitku

    mitku Network Guru Member

    HERE is the explaination for the PPPoE settings on the computer fron my ISP (sorry for the bulgarian language, but it's sufficient to view pictures only)... and they work (like I say).
    I try to upload an image with captured screen with settings that I put on my router, but the attachment upload constantly gives me an error. But I only type: "user-name" on the first field (User Name field), the "password" in the second (Password) field, "cityconnect" in the third (Service Name) field... "Keep Alive... 30 sec."... "Local IP" and other settings are on default... only other thing that I fill is DNS1 & DNS2 (with IP-s of my ISP DNS-es). Didn't work.
    Yeah - it's not possible to use Static IP and PPPoE on the router at the same time. When I use on the router Static IP (or automatic IP with DHCP from the ISP), I dial the PPPoE from the computer.
    Cloning the MAC address is not a problem - it's foreseen in the routers settings just for a case like this and this is not a problem to have same MAC addresses for external router connection, and one of the internal PC-s. Router itself separates them and they aren't on the same network in this manner. And it's working. But anyway - router must connect with PPPoE without PC connected if that was the problem, but he isn't connect.
    There is one more thing that I didn't try yet - MTU settings (explained HERE for instance), but I'm not expecting to solve the problem, becouse when PPPoE connection establishes itself, the packet sizes are small and this may cause a problem with bigger information (WWW for instance)... but I'll try...
    In the end - these days when I find more free time I will sniff what PC sends to make a connection and sniff again what router sends and compare them.
     
  6. mitku

    mitku Network Guru Member

    Sorry for doubleposting... may be the problem is that ISP requires secure password (MSCHAP v.2) and refuses connection with plain unsecured passwords. Is there a way to make router to secure authentication with MSCHAP v.2? Is there implementation of MSCHAP v.2 or any other secured authentication protocol in WRT54GP2 and where to set it to work?
    (Etit... update):
    Yeah... that was the problem, the router didn't support secured authentification protocols :eek: (CHAP or MSCHAPv2) and I just can't connect to my ISP with it. :wallbang:
    (Edit 2... update 2):
    Yeah... confirmed - the problem is that this Linksys router don't support secured authentification protocols (CHAP or MSCHAPv2). I just connect to my ISP with one old, cheap SMC7004BR router without any problem :cry: ... i'm very disappointed with Linksys :(
     

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