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WRT54GS "Wireless" router-Ad-aware ???

Discussion in 'Networking Issues' started by jnulr, Jul 27, 2006.

  1. jnulr

    jnulr LI Guru Member

    Hello,

    I must be missing a setting I must change to correct this problem. Here's what is happening:

    I try to get an update for the famous adware program "Ad-aware" while on a "wireless" connection and I get the old blue screen (too fast to read) and it re-boots. If I hook up to my Lan with Ethernet cable, there's no problem. Not sure what I must do to alleviate this so if anyone out there has had a similar problem, I would appreciate your help.

    Thanks!
    jnulr:confused:
     
  2. Disman_ca

    Disman_ca Super Moderator Staff Member Member

    Moved to Networking Issues forum
     
  3. Esquire

    Esquire Mesquire Staff Member Member

    Is your wireless adapter driver and software up-to-date? If not, try updating them.

    What do you have by the way?
     
  4. jgutz20

    jgutz20 Network Guru Member

    Check your system events in event viewer, it will give you something similar to this:

    Event ID: 1001
    Source: Save Dump
    Description:
    The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100).
    Microsoft Windows..... A dump was saved in: .......

    From there we can use the stop code to figure out what is actually causing the error.
     
  5. jnulr

    jnulr LI Guru Member


    ANSWER: Yes, the first thing I did was to update the "firmware". The exact model is "WRT54GS" and is the model w/ speedbooster.
     
  6. Esquire

    Esquire Mesquire Staff Member Member

    Your answer is NO.

    I didn't ask about your router; I asked about your wireless adapter. Your computer doesn't see the router as a hardware device. Your BSOD is caused by something else, possibly your adapter driver or system file.
     
  7. jnulr

    jnulr LI Guru Member

    -----------------------------------------------------------------------------
    O.K. Here's what I found:
    file:///D:/My%20Documents/en-us.htm |This knowledge based article pretty much describes what happened to me. Event ID=1003
     
  8. jgutz20

    jgutz20 Network Guru Member

    This isnt givin us anything to go by, gona have to pull more info from that guy.

    Also would you Right click on My Computer, select Properties and then the Advanced tab. Click on Settings under 'Startup and Recovery' and then uncheck 'Automatically restart'. Next time your PC tries to restart you see a Blue Screen [with a stop or error message which you can use to research your problem.]

    so do what you have been doing to get the BSOD and it shouldnt auto restart.... then relay the stop code, were looking for the 0x000000XX (where XX is a hexidecimal value)
     
  9. jnulr

    jnulr LI Guru Member

    My wireless adapter is 'BUILT-IN' and it's an HP zt3340us laptop so not sure what else you need regarding the 'wireless adapter'!!

    Thanks! for your reply and let me know what else you want.

    jnulr
     
  10. Esquire

    Esquire Mesquire Staff Member Member

    When I asked you whether you have updated your wireless adapter driver and software, your reply was:

    1. Your router is not the wireless adapter. Dunno why you mentioned your router model again when I enquired about your wireless adapter. Besides, you quoted which router you have already in the subject line.
    2. There is usually no firmware update for a network or wireless adapter - only driver and software update.

    Your computer does not see the router - it only sees a network connection, one which any router can provide, whether it is a wired or wireless one, so the cause of the BSOD is somewhere on your notebook.

    To be frank, you are not helping us to help you by not answering or providing information that we've asked for. Unfortunately we are not soothsayers, so no one here can't see what you see - you must be our eyes and give us the relevant information. If you don't understand what we are asking, don't worry, just say so, and everyone will try to explain it again. It's frustrating to ask a person to clarify about one thing and get an answer about another :biggrin:
     
  11. jnulr

    jnulr LI Guru Member


    MORE INFORMATION:

    1. o.k. Here's the info. on the Event log:
    Event ID 1003

    Error code 100000d1, parameter1 82400000, parameter2 00000002, parameter3 00000000, parameter4 f7ad7988.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code

    2. Here's the STOP CODE info:
    *** STOP: 0x000000D1 (0x82400000,0x0000002,0x00000000,0xF7AD7988)
    *** W22n51.sys - Address F7AD7988 base at F7A63000, DATESTAMP
    404C5C4C

    Hopefully, this will help you to help me.

    Thanks again.
    jnulr
     
  12. jgutz20

    jgutz20 Network Guru Member

    well the w22n51.sys is an intel pro/wireless driver, so it makes sence that you BSOD when wireless is enabled. Your going to want to find either a new intel driver or an older one because somewhere along the line its not cooperating with your setup. Also make sure you are running the latest service pack and updates because this is common on XP SP1 and gets fixed in SP2

    If all else fails you can disable the wireless card from the hardware manager or BIOS, then get a new wireless card....

    Next time buy AMD (lets get a big argument started! ) haha
     
  13. jnulr

    jnulr LI Guru Member

    Thanks! jgutz20
    jnulr
     
  14. jnulr

    jnulr LI Guru Member

    Thanks to all who offerred help on this topic.

    I found some additional (but not "critical") updates that did the trick. There was a "wireless" update for the O.S. driver in XP and now the stop doesn't happen.

    Thanks again,
    jnulr
     

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