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WRTSL54GS Discontinued By Linksys

Discussion in 'Cisco/Linksys Wireless Routers' started by Bill_S, Feb 23, 2007.

  1. Bill_S

    Bill_S Network Guru Member

    FYI all, I have been dealing with Linksys over an issue with my WRTSL54GS and was finally told that they would issue an RMA. In order to issue the RMA they wanted me to call another number, which I did, when I spoke to the Customer Service Rep. I was told that the WRTSL54GS was discontinued and that I would be contacted by another Linksys Customer Service Rep and be offered another product to replace my uint.

    As of yet, I have not heard from Linksys, but when I do, I will update this link with the additional information.

    If you like this unit better pick one up now.
     
  2. rljo

    rljo Network Guru Member

    What was the number that they had you call?

    Have they offered another model to you yet? Which one?

    Thanks
     
  3. Bill_S

    Bill_S Network Guru Member

    1-800-546-5797 then 3, then 3, then 4.

    They have not called me back to make the offer, really be interested to find out which product they will offer, since this is one is so unique.
     
  4. Bill_S

    Bill_S Network Guru Member

    OK, just spoke to Linksys consumer ombudsman and was told that the WRTSL54GS is not discontinued. It seems that the tech was mistaken, thank god!
     
  5. ka9yhd

    ka9yhd LI Guru Member

    It will be interesting to see which version number of the SL they send to you.

    Last month I purchased a WRTSL54GS through amazon.com and it is a version 1.1

    Just wondering which version do you have, 1.0 or 1.1?
     
  6. Toxic

    Toxic Administrator Staff Member

    has anyone identified the actual difference of the v1.0 and v1.1?
     
  7. ka9yhd

    ka9yhd LI Guru Member

    Not that I am aware of. I have been thinking about poping my 1.1 open and send ya what I see so we can compare notes.
     
  8. SupaDucta

    SupaDucta Network Guru Member

    'OK, just spoke to Linksys consumer ombudsman and was told that the WRTSL54GS is not discontinued. It seems that the tech was mistaken, thank god!'

    The same thing I just got served for WRT54GS router, yet internet is FULL of claims that it has been discontinued:

    http://www.google.com/search?q=WRT5...avclient-ff&ie=UTF-8&rlz=1B3GGGL_enHR298HR298

    Even their own shop:

    http://www.shoplinksys.com/Wireless...VproductId53934620VVcatId543871VVviewprod.htm

    Discontinued


    Yet some not too kind gentlemen on Linksys live support claims it's not, although not listed on their page in section routers.

    Apparently they have serious problems providing exact info to customers, and not being arrogant.
     
  9. myeyre

    myeyre Addicted to LI Member

    Any idea where can I buy one?? I've been searching around for a few days but all dealers out of stock.

    New or used, both are OK.
     
  10. Ed50547

    Ed50547 Network Guru Member

    I think the WRT54GS is being replaced with the WRT54GS2, just like the WRT54G is being replaced with the WRT54G2.
     

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