Let me 1st start out by saying I would advise ANYONE and EVERYONE to avoid Linksys products! Do not buy unless you absolutly have to! Here is my reason(s) for that: Bought a WRV54G from newegg, after about 2 minutes of use the router 'fried' itself (using a surge protector, etc) it had internal issues. Retruned to newegg for replacement. 2nd router, major speed/connection issues. Hours on the phone with them, beta firmware, no way to fix it. Issued an RMA, and sent it back. They sent a replacement, now on #3, which had the exact same speed/connection issues, again, hours on the phone, and no fixes. They want me to return it yet again for another of the same, that my guess will not work. Here is the scary part, i asked if the next one does not work, or the one after that, what happens. They said I would have to keep exchanging them until one worked. They said they did not care if it took a week, a month, or a year! Can you believe that?! Makes me sick! The refuse to upgrade me to a working VPN unit or to give me any kind of a refund. I also have been waiting for them to call newegg to see if they can work something out with them for over 6 working days! I can get a hold of newegg without ever waiting more than a minute. Now they are saying it will take them 48 hours to issue a pre-paid shipping label to return this one. Their reps are the rudest people i have ever delt with in my life! I ask a queston and they will ignore it because they do not want to answer it and they will keep going with some speach, it is crazy. For anyone who wants to know the actual problem with the router. It takes a 10MB/sec connection and drops it to about 0.25MB/sec! I currently use an older b router with no issues, tossed on another g with no issues. Brought the WRV54G home and it still has the same issues there as well. You name it, we changed everything inside the router for settings and not one improvement! My hope is that at least 1 person will read this and avoid this router or the whole company in general. Regardless of the product, again, the customer support people are the rudest people i have ever delt with! I know most people dont like customer support people, but i actually have never had a problem with any customer service people, until linksys. Now i see why people can hate them! Best of luck to all and please avoid this model and company!