Guys, I just threw together a rant I've just sent to as many Linksys/Cisco related email addresses I had available regarding the discussion the past few days of how we've been "duped" with the WRV54G. I quoted some key information from TaZ and Eric_Stewart to get the ball rolling. I, myself, plan on sending this email no less than "5 times" a day just to get someones attention. By the way I don't plan on sending it to those I addressed in the CC field this email, just all Linksys and CISCO entities. Hey, if they get mad, then they'll share my disgust with the level of functionality "not" available for this "shimmering turd" we all bought. Here's the email I sent... -------------------------------------------------------------------------------------- Okay, it's come to the point where some type of action needs to be taken. I personally have "two" WRV54Gs. Each cost over a couple of hundred dollars and they are both still missing NAT-T, GRE, and AES. The old Linksys BEFVP41 could do NAT-T and GRE as a minimum, but the WRV54G has never had this capability. For those of us in business for ourselves, WE NEED THIS!! Here are the specs other engineers/users have gathered about the WRV54G: - According to a Tolly Group whitepaper, the WRV54G has clear-text throughput of over 65 Mbps LAN to WAN and LAN to LAN - Encrypted mode throughput is comparable to cleartext throughput - Embedded hardware encryption engine for VPN acceleration as part of Intel XScale architecture - Hardware DMZ which makes the box into a 3-interface firewall - Syslog - 50 site-to-site & 5 remote access VPNs. - Hardware already supports AES, but the firmware doesn't - Free S/WAN (IPSec server engine) is patched to support NAT-T via the underlying Linux operating system but for obvious reasons (Linksys/Cisco internal product competition) this patch has never been enabled The WRV54G is a powerhouse waiting to happen but Linksys/Cisco has limited its capabilities because Cisco (as will be shown later) doesn't want competition for some of its similar solutions. This product "can do the work," period. It's been noticed by a WRV54G owner that "The WRV54G has a lot of statistics/features similar to a $3500 Cisco PIX 515E." Additionally, Cisco sells a device "extremely" similiar to the WRV54G called the 871W; this device does "everything" the WRV54G is supposed to, but because it is a direct Cisco product, it's got all the features enabled that Linksys "won't" enable on the WRV54G: http://www.superwarehouse.com/p.cfm?p=645250&CMP=KAC-PositionTechFeed (Cisco 871W) Minus the ability to handle QoS management, the Linksys WRV54G is "feature-for-feature" the same product as the Cisco 871W (unless I and others are viewing this wrong), but we, as linksys supporters shouldn't be shortchanged because of this, especially in the area of vpn. That is an internal distribution problem between Linksys and CISCO that shouldn't (but unfortunately does) involve us as consumers; we've all paid $180+ dollars for this device and, as a result, expect a certain level of service. A majority of us bought this device based on the vpn functionality alone, and we've gotten partial vpn functionality at best with the WRV54G's "sometimes I'll work" quickvpn solution. It's great when it works, but all factors on having it operational depends upon the applications the end user already has configured on their computer, which more times than not result in conflict with quickvpn. To make matters worse, due to NAT-T and GRE not being supported, you can't use third party software with this router or configure a vpn server behind it "unless" you buy another router that has NAT-T and GRE enabled and put that router "in front" of the WRV54G, followed by connecting the WRV54G behind that router. The cost of this workaround: $180 or better depending upon the solution you find (of course, price does not include the $180 it cost to purchase the WRV54G by itself). For the price we as WRV54G owners paid for purchasing the WRV54G, we should already have this capability with our original purchase... As stated by another owner of the WRV54G, "Linksys sold this as a premier product, costing about 60% more than the WRT54G, and yet it doesn't have the feature set to justify that label. In hindsight a WRT54G with one of the third party firmwares would have been a better option." We're all in agreeance this is an "intentional act" on Linksys's part to lure consumers into sale's yet deprive us of these necessary features in today's marketplace in order to push the quickvpn software that "works on occasion" depending upon the configuration of the client computer attempting to make the connection. Personally, I purchased the 50 User License Quickvpn Upgrade for (estimated cost of $150) and the firmware was faulty. Version 2.37E. of quickvpn was based on the same WRV54G 2.37 firmware that had a broken feature for the internal PPTP server; basically, you couldn't synchronize the encryption/algorithm features of phase I and phase II of the vpn tunnel configuration, yet Linksys still packaged and sold this in the 50 client user quickvpn upgrade package. I wasn't aware of this until I'd loaded the upgrade and saw that I was no longer able to use the internal 50 tunnel PPTP server. THIS IS STILL YET TO BE FIXED AND I'VE LOST $150 ON THIS PARTICULAR PURCHASE! The proof is in the firmware version that I can make available to you "to include" the firmware version I have on the 50 user upgrade disk I purchased should you need to see the facts. To furthermore add to this debacle, there has been "no" official firmware release for the WRV54G since November of 2004. If you're not going to update any features, why keep selling it? Because, it's got a sleek look, plenty of promise (that is being promised if purchased) to enhance your infrastructure, and for what you're paying for, the price is superb, yet delivery of the feature set isn't. Linksys has willfully deceived myself, and all other WRV54G users by "not" providing the functionality this device claims to offer. We, as WRV54G owners, would like the following features "we paid for" enabled in an officially released firmware: 1) Enabled NAT-T support 2) Enabled AES support 3) Enabled capability of the WRV54G to pass protocol 47 (GRE) 4) Fix the broken PPTP server in firmware 2.37 and Quickvpn 50 client user license firmware 2.37E so it's operational in the next official version As corny as this may sound, "this is owed to some of us" who've supported this product from the start and still continue to do so through www.linksysinfo.org and the associated forum: http://www.linksysinfo.org/modules.php?name=Forums&file=viewforum&f=14 We're all tired of providing "workarounds" because Linksys level 1 tech support doesn't know the product other than from reading about it online when we call for assistance or trolling our forums for the fixes "we" provide. The very quickvpn page you have listed on your quickvpn help site came from what "I and various WRV54G forum users" provided, so that should be good for at least "two" firmware fixes, in all fairness... In closing, WRV54G owners are just asking for the functionality that was promised at the time of purchase that still has yet to be delivered. Jon K. Johnson a.ka. "Doclarge"