Hi, I have purchased a WRVS4400N VPN Router and a Linksys AM200 Ethernet Modem in the UK. My ISP is Plusnet and there standard connection settings are PPPoA with VC multiplexing. They also use static IP. Firmware version on WRVS4400N - 1.00.15 Routers Local IP address 192.168.100.1 Modems Local IP Address 192.168.1.1 I have had these 2 devices working together perfectly before at my house, but I am setting this up for a small business and on transferring the 2 devices to the business premises the solution will not work. I have the AM200 in "Bridge Only Mode" as I want it to act as just a modem. I have it set on VC multiplexing. I have then connected it to the VPN routers WAN/Internet Port. I have set the VPN router to PPPoE an entered my the ISP details. This is where it gets weird. At my House I power the modem on first then the router after a short while the VPN router gets a public IP address, I can then get internet access from the local LAN. I then try the VPN from another remote location using Quick VPN and all works well. When I try the same at the business address the VPN router will not connect to the ISP (also Plusnet), unless I change the multiplexing to LLC ?? It then will connect but I start getting lots of problems with the VPN, in that when I transfer files from the client to a windows 2003 SBS I get an error stating that the remote network name is no longer available even if I use the IP address of the server in the UNC path. When I try the following from the local LAN to the internet PING uk.yahoo.com -f -l 1024 I get a reply anything bigger than this and I do not get a reply. I have now upgraded the WRVS4400N to Firmware 1.00.15 and now it appears to be worse in that the quickvpn client will not establish a connection at all with the router. Before I upgraded I was on 1.00.12 which allowed me to establish a VPN session. My questions are 1. Am I going about this the right way ? 2. Is the AM200 the best modem to use with the WRVS4400N, If not does anyone have any recomendations ? 3. My house and the business premises are on different BT exchnages. Can there be differences between the exchanges that would effect the connection settings ? Any help on this would be greatly appreciated !