A very quick question about the RJ-11 cable

Discussion in 'General Discussion' started by SagWriter62, Jul 28, 2006.

  1. SagWriter62

    SagWriter62 Guest

    :redface: I'm almost embarrassed. I'm sure the answer is simple, obvious and all the rest. . .sorry.

    However, I'm trying to reconnect my VOIP (Vonage), and I can't get a dial tone. Now, the problem is that SOMETHING is not connected. I haven't connected anything into the 'Internet' plug in the device (RTP300). WHY haven't I connected anything? 1. I don't have a blue RJ-11 cable, and I need to know if I HAVE to have JUST that particular cable to make my phone work, and 2. I DO have a grey one and a yellow one, but neither of them seem to work to do the job. . .is it because the BLUE one is the only one that will work? (I feel so :knock:

    If so, how can I buy one? I can't find it online, and Best Buy is already closed. I just want to know if I need to buy the Blue phone cable. Or if not, what do I need?

    I went to the Vonage web site. Looked at the diagram, and I am not quite confused. . .I just need to know if there's something sacred about the Blue cable. . .or whether my phone might just be broken. :doh:

    THANK YOU for your help. :thumbup:
  2. jgutz20

    jgutz20 Network Guru Member

    you just plugged your vonage router into the power source and then to the phone? the router needs a internet connection (your cable modem) or your never going to get a dial-tone. the RJ-11 is for the phoes, and the internet port is called a RJ-45 and you can get that at any retailer but the router kit did come with one.

    you might want to get some assistance on this one
  3. Toxic

    Toxic Administrator Staff Member

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