Cant ping PC's on the other end of my VPN tunnel

Discussion in 'Networking Issues' started by, Jan 13, 2008.

  1. LI Guru Member

    I recently setup a VPN router (RV0041) at my house to connect me to my office network (Rv042). The connection works fine except i can't ping some PC's on the office side. YET, I can use remote desktop and grab control of them even though I can't ping them!

    I've checked and tried everything "I" know....any thoughts?
  2. HennieM

    HennieM Network Guru Member

    Those PCs probably have a firewall enabled, and the firewall is not allowing ICMP (ping) requests.
  3. LI Guru Member

    nope, firewalls are off. That was the first thing i checked.
  4. HennieM

    HennieM Network Guru Member

    OK then. Try this perhaps (assuming Windoze PCs):

    from one end of the tunnel, ping a PC on the other end as

    ping -r 9 <OtherIP>


    tracert <OtherIP>

    and see if you can see how far the ping/traceroute gets, which might give you an idea where it stops. The 2 traces above may also not work at all if it can't make contact with <OtherIP>, but it's worth a try.

    There are more ping options you can try - study
    ping -?
  5. HI, same problem here, (trying to get VNP tunnel from my home LAN via router - to - laptop with 3G phone modem... router reports VPN is established.. so does the vista laptop .... but no ping or visibility of shared network drives ... I wish to be able to see the LAN shared drives from the laptop when I am away from home)

    I tried TRACERT which reports approx 20 hops then gets no reply... I'm still trying a few tweaks at both ends of the VPN tunnel, I'll post any progress I make.
  6. Guyfromhe

    Guyfromhe Network Guru Member

    Every IPSec VPN i've seen seems to show the other computer as the first hop as if you were on the same LAN as it, or one hop after the gateway if theres more than 1 router involved. I'd think it pretty odd that it had to take 20 internal hops to get to a VPN client.
    Are you sure your remote secure group is correct?
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