Citrix Connection Drops Using WRT54GC

Discussion in 'Cisco/Linksys Wireless Routers' started by joonshin, Sep 14, 2005.

  1. joonshin

    joonshin Network Guru Member

    Please help! Here is my issue:

    Before upgrading my router (BEFSR41) to a wireless router (WRT54GC), I had no problem staying connected to a citrix server at my work.

    But after I installed a wireless router, I can't seem to stay connected to the citrix server.

    I first log on to VPN, then connect to citrix. Connecting to VPN via SecuRemote is fine. But staying connected to the citrix sever is an issue. It kicks me out when I try to access any programs or even when I click the start button (this is all in citrix). If I log on and do nothing at all, I can stay connected.

    I am using SBC DSL, but I don't suspect anything wrong with the line. I can route over the internet, check POP email, use FTP.

    I am really suspecting the changing of the router. I know its nothing on the host(work) side because I dont have this problem when I log on to citrix at my co-worker's computer at his home.

    Are there some settings on the router that I need to change? I know I didn't need to change anything on the BEFSR41 router.

    Any suggestions would be grateful. Thanks in advance.

  2. howardp6

    howardp6 Network Guru Member

    Citrix server will drop a connection if the number of dropped packets exceeds a specifi number. When you were connected by the wire router your packet loss was low enough for the connection to be maintained. When you are on the wireless router the packet loss is high enough for the Citrix server to drop the connection. It may be because of interference of the wireless signal or setting on the the router. I think the MTU setting may be a factor. Do you have any wireless telephones in the house that operate at the same frequency of your WRT54GC. It may the the oruter itself. Connect through a wired connection and see if you get dropped.
  3. joonshin

    joonshin Network Guru Member


    first off, thank you for taking the time to respond to this issue. i have a desktop and a laptop which connect to my wireless router, the desktop is connected via network cable, the laptop is connected via wifi. it makes sense that the citrix via wireless may be a problem because of the packet loss, but my desktop can't hold a connection to citrix either. i do have a cordless phone that i barely use on the same frequency. and while i'm not a noob when it comes to computers, i'm a big noob when it comes to networking. i don't even know what the MTU setting does.
  4. howardp6

    howardp6 Network Guru Member

    If it both the wired and wireless connections it can be your ethernet cables, telephone lines, the router and/or your DSL connection. Is your telephone line noisy? Go to They have some testing tools and you can find information on tuning your connection. There is a packet lost testing tool. You have to register as a user.
  5. joonshin

    joonshin Network Guru Member

    i'd have to try that when i get home. it's just weird, cuz everything else is working. except citrix. *sigh*
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