Dissapearing WAN settings on RVL200 after reboot.

Discussion in 'Cisco Small Business Routers and VPN Solutions' started by Krzysz_tof01, Apr 11, 2009.

  1. Krzysz_tof01

    Krzysz_tof01 Addicted to LI Member

    Dear All,
    I am wondering if I found another strange bug on RVL200 or am I doing smth wrong with the config.
    My RVL200 is connected to speedstream ADSL modem (given by telco provider) and is configured with static IP on the WAN port.
    After hardware or software reboot, WAN settings on the main status page are dissapearing and shows only in WAN and DNS settings.
    The very strange thing is that on the setup page (where you exactly configure the WAN address) all IPs are properly placed and all settings seems to be configured properly.
    Result of such behaviour is that router simply stops to cooperate with WAN (internet) but works properly on the local LAN side(DHCP for 5 VLANs and intervlan routing works perfect).
    Additionally to that problem, I noticed router sometimes freezes on WAN with the same behaviour described above but the only difference is that I am able to access it remotely but people on LAN cant browse internet.
    In both examples the only thing which helps to make it running is to change WAN IP address and save settings again. Thanks GOD I have 5 active public addresses so I have a possibility to make change them on the last octet.
    In general RVL200 for me is a briliant solution (I read many threads any didnt noticed any of the problems encountered with SSL etc) but my problem is really annoying when users are calling me every morning asking to make my network working.
    I got an advise from my Linksys hotline that RVL might be broken so I went to the reseller and I asked for replacement. I had a chance to test new RVL in the store but it behaved exactly the same. I really lost my mind seeing that....

    I bought my RVL with 1.1.7 on board and I also tried to replace it with the firmware I took from Linksys/Cisco page. -> No improvement.
    I just took 1.1.9 and 1.1.10 from this forum and I will try to play with configuration again.
    If someone of you have already encounterd this problem or can simulate it for me, I would be very gratefull for any tip or solution to make it running.
    As the occasion is really great to wish to all of you...
    Happy Easter and all the best :)
  2. Toxic

    Toxic Administrator Staff Member

    is your MTU set at 1492 or lower? is the ADSL modem able to do Bridge mode?
  3. Krzysz_tof01

    Krzysz_tof01 Addicted to LI Member

    Hi Toxic,
    Thanks for answer.
    MTU is set at exactly 1492 but ADSL modem I need to check with telco as internet service is delivered together with modem.
    I will contact telco hotline and confirm ADSL modem settings.
    Thanks for tip.
  4. Krzysz_tof01

    Krzysz_tof01 Addicted to LI Member

    Checked with PTT and ADSL seems to be setup with bridge mode.
    Just changed my firmware to 1.1.10 and freez happens again....
    I read somewhere on the forum that people with multiple vlans had similar issue.
    Is it known problem with multiple vlans and DHCP that after several hours of normal work, it freezes????
    Have completely no idea what to do now....
    Any help is really appreciated...
  5. obaltus

    obaltus Addicted to LI Member

    It seems to be issues when vlan is enabled. I think we should all open calls at Linksys if we want to have it fixed. And, we should better doing it before this product becomes obsolete.
  6. Krzysz_tof01

    Krzysz_tof01 Addicted to LI Member

    Fully agree with Obaltus, it is not the first time when people are complaining about similar problems, encountered in the different circumstances.
    I already opened a case at my local Linksys support and got a promise that they will create a LAB and test my scenario.
    Will keep you updated about the outcome.
    I already started to look into the "older brother" cisco 871 router as my 2 weeks fight with RVL is making me upset about small business solutions...
    Lets see, maybe our posts will help to improve the quality of that device.
    Keep fingers...
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