Having wireless problems!

Discussion in 'Other Linksys Equipment' started by BritishBeef, Mar 25, 2006.

  1. BritishBeef

    BritishBeef LI Guru Member

    Hi all, I'm having a problem getting my new laptop online wirelessly too!

    I have a Linksys WAG354G router and an Acer Inspire 1694WLMi laptop with Intel PRO/Wireless 2200BG Wireless built in.

    I have to be honest as this is my first laptop I have no idea what I'm doing!

    The laptop sees the network ok but I get so many different outcomes trying to connect to it. For example, the first time I tried to connect to the router it asked for the pass key which I got from the routers set up (is that right?).

    At first it would connect (sometimes) but be 'limited'.

    Now when I try to connect manually it just sits trying to connect then the dialog box dissapears and suddenly my router's not showing as being detected??!!

    The bizarre thing is that if I'm not trying to connect it sometimes (only sometimes) will suddenly connect automatically with full strength and not saying limited. However internet access is not available.

    I consider myself rather computer literate but this wireless malarkey is driving me up the wall!

    I have Zonealarm and Avast virus software installed and I've tried disabling them first with no joy.

    I can connect to the internet fine using ethernet connection to the router.

    Any ideas to help this confused person?!!

    Thanks in advance for any help,

  2. DavidC

    DavidC Network Guru Member

    First read the quick start and user guides that are on the router cd rom there should be a trouble shooting section which covers this type of problem.

    You could search here as well

    Then I would start as simple as possible - No wireless encryption no security of any sort (set the SSID as visible).

    Check the wireless adaptor is set the same as the LAN adaptor - if using static IP addres then you need the LAN and wireless to be different in the last block i.e. default router address range is to the last number 1-154 needs to be unique for each individual network adaptor - if you are using DHCP then the adaptor cards should be set to use DHCP and the router should handle this for you.

    Can you ping the router?

    Disable zone alarm in the interim - unplug the adsl cable and you wont have any internet link, you will be safe if that bothers you.

    Once you have the link to the router then you can put the security bits in place one at a time to make sure each bit works as you expect.

    Have Fun!!
  3. BritishBeef

    BritishBeef LI Guru Member

    Hi, thanks for the help.

    I've managed to get connected now but the wireless coverage seems woeful.

    Even with the router right next to the laptop the speed can drop to 24MBPS.

    The connection regularly drops. Sometimes it's at the max 54MBPS but by the time I'm in another room the speed is usually about 11MBPS! If it drops the connection (it usually does) and I'm in another room it won't reconnect unless I'm back in the same room as the router.

    I've since tried connecting to the router with a Linksys WUSB54G USB network adapter and the connection is rock solid all the way down 2 floors (I have a town house). Even at the furthest point away in my house the signal is showing as 'very good' and about 24 MBPS and it works.

    Should I therefore conclude that my integrated wireless in my laptop is not up to the job as it has no antenna etc.??

    Whilst the external USB adapter works, it's unwieldy with a 2 foot cable etc.

    Could I expect a similar good performance like the usb adapter if I bought a Wireless card for my laptop and used that instead?

    Thanks for any help and advice,

  4. DavidC

    DavidC Network Guru Member

    Try to get the current driver for your wireless adapter - true for built in or plug in.

    If that doesn't improve things then its a case of suck and see what settings you can change.
    Perhaps a different channel,
    try changing the beacon to 40 or 50
    try Frag threshold 2304, RTS threshold 2304
    If you are purely 'G' not 'G' and 'B' then set the wirelesss from mixed to 'G Only'

    There are many posts on WAG54G wireless performance most of which I suspect will cross models.

    I'm waiting for 'N' to land - downgrade my WAG to modem only!
    Lets hope it's not all hype.
  5. BritishBeef

    BritishBeef LI Guru Member

    Thanks David but ummmm........ I'm a real noobie with this wireless malarkey!

    You said to:

    try changing the beacon to 40 or 50
    try Frag threshold 2304, RTS threshold 2304

    How do I change these settings?:


  6. DavidC

    DavidC Network Guru Member

    Not 100% sure for your kit but on my WAG54G they can be found on
    the web setup page Wireless|Advanced Wireless Settings

    For the Network Client on my Win 2K - Open Network and Dialup Connections folder
    Right click on the Wireless LAN ICON left click on properties.
    Left Click on configure left click advanced tab there is a pane on the laft and a single edit box to make setting changes.
    You may want to enable frame burst if the option is there as well!!.
    If you tick the show icon in status bar then you can right click the icon to get to the open network/dialup folder quickly.

  7. BritishBeef

    BritishBeef LI Guru Member

    David........you are a star!

    Thanks a million, those settings have done wonders. It connects instantly and stays pretty solid. If I lose connection then it just instantly reconnects. I even have access all over the house now!

    You've saved me from buying a new adapter. Thank you!
  8. DavidC

    DavidC Network Guru Member

    Thats' Good News BritishBeef!!

    One more thing you could try is the router firmware.

    In some cases a new firmware can improve the Wireless performance dramatically.

    Check your firmware version against the latest available if yours is an older release you may want to try flashing it with a newer version.
    I'm not sure which version is considered good for your router, check other post on this forum and google your router to see what crops up!!

    Good Luck!.
  9. BritishBeef

    BritishBeef LI Guru Member

    I tried to upgrade the firmware previously but after 30 minutes of a progress dialog box showing a progress bar repeatedly filling up I assumed it failed and cancelled the update which the router didn't like at all and I had to do a hard reset. Surely 30 minutes was too long??!
  10. Colin

    Colin Network Guru Member

    Low wireless signals..... signal drops.... aaargh

    Just replaced 2 Netgear DG834G's with the 354's - I was hoping to stop these niggles.

    What about the Belkin wireless G routers at pcworld.... do they have a stronger wireless signal ? less wireless dropps ?

  11. DavidC

    DavidC Network Guru Member

    Were getting off topic here but,

    All the reviews I have seen recently place the Belkin 'Pre N' router as the one to beat. It now comes with an ADSL modem built in.
    You will see improvements using standard 'g' adaptors but you really need belkin adaptors to get the best results.

    Unless you are desperate for better performance now and money is not a hurdle then go with the belkin but in 3-4 months expect to see new kit that will be flash upgradeable to the soon to be here 'N' standard.
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